Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Un gioiello di un'eleganza discreta. La sua bellezza risiede nelle linee pulite e nella profondità geometrica della pietra, non in uno scintillio eccessivo.
The perfect ring for a minimalist who appreciates detail. It's simple, but the cut of the stone makes it incredibly special and interesting.
Die Kombination aus klaren Linien der Fassung und den geometrischen Facetten des Steins ist architektonisch schön. Ein zeitloses Kunstwerk.
The 1.9mm band is the perfect width. It feels substantial enough to be durable but is still elegant and lets the beautiful 2-carat stone be the star.
Me encanta el engaste en bisel. Es moderno, minimalista y súper seguro para la piedra. Perfecto para llevarlo a diario sin preocupaciones.
I love the security of the bezel setting. I'm very active and never have to worry about a prong snagging. It's so practical yet incredibly stylish.
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