Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Elegant, bold, and perfectly sparkly. This 11-stone necklace checked all my boxes. The GRA certificate confirming the stone quality is a fantastic bonus.
L'ho indossata a un matrimonio e ho ricevuto complimenti tutta la sera. Sembra una rivière di diamanti. La qualità delle 11 moissaniti è superba.
The quality you get for this price is insane. It looks like it came from a luxury jewelry brand. The moissanites are so crisp and full of rainbow flashes.
O trabalho artesanal é excelente. As 11 pedras estão perfeitamente colocadas para formar aquele arco de luz. Uma maravilha de colar.
Received this as an anniversary gift and I was speechless. It is the definition of brilliant and beautiful. The quality is amazing, and the sparkle is simply joyful.
Usei-o num casamento e recebi imensos elogios. Parece um colar de diamantes de luxo. A qualidade das 11 moissanites é incrível.
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