Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
¡Este collar es una locura de bonito! El arco con las 11 piedras tiene un brillo espectacular. Es la joya perfecta para una ocasión especial.
Get ready for compliments! The unique 11-stone design is a real conversation starter. The way the stones catch the light is so eye-catching.
A qualidade é 10/10. As pedras são perfeitas, super brancas e com um fogo incrível. Vê-se e sente-se como uma joia de alta gama.
Perfect for a powerful, polished look. The bold design with the 11 brilliant stones is very confident. I've been looking for a necklace just like this.
La qualità è eccellente. Le pietre sono purissime e il taglio è perfetto. Si percepisce che è un gioiello di lusso. Vale ogni centesimo.
So bold and beautiful! The 11 stones give this necklace a really powerful, confident look. This is the ultimate accessory for a little black dress.
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