Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Un arco di pura luce che illumina il viso. La lavorazione è impeccabile e l'effetto finale è da togliere il fiato. Un gioiello magnifico.
A lovely, substantial design. The sparkle is very significant and brilliant, perfect for dressing up. The quality feels exceptional, and the chain is sturdy.
Diese Kette hat meine Erwartungen übertroffen. Sie ist das perfekte Accessoire für mein Hochzeitsgast-Outfit. Der Glanz ist einfach unglaublich.
The fire in these 11 moissanites is unreal. It creates a constant cascade of rainbow flashes right on your collarbone. I feel like a princess wearing it.
Un gioiello importante e di grande effetto. Gli 1.1 carati brillano in un modo incredibile. La catenina regolabile la rende molto versatile.
This necklace gives me so much confidence. The bold arc of sparkle across my collarbone is just incredible. It makes any outfit feel special.
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