Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Bought this for my 30th birthday party and it was the star of the show. It's so sparkly and fun. Made me feel amazing all night long.
Es una pieza súper lujosa y elegante. Los 1.1 quilates brillan muchísimo. La cadena ajustable es genial para diferentes escotes. ¡Me encanta!
The sparkle is truly mesmerizing. It’s a very powerful and confident shimmer because of the eleven substantial stones. Beautifully made and looks incredibly chic.
La qualité est au rendez-vous. Chaque pierre est parfaitement taillée et brille intensément. C'est un bijou qui donne immédiatement confiance en soi.
The 18K yellow gold is warm and beautiful, making the 11 D-color stones pop with brilliance. A very well-executed and expensive-looking necklace.
Este colar é absolutamente deslumbrante! O arco com as 11 pedras tem um brilho surreal. É a joia perfeita para um evento especial.
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