Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Thought I’d miss real diamonds after marriage—but this bracelet outshines my wedding set! The stones are cut so precisely they reflect rainbows on walls when I move my hand.
Wore this on a backpacking trip and it held up against sand, sweat, and accidental drops. The clasp stayed closed even during yoga sessions—now I’m obsessed with packing jewelry on adventures!
Bought as a ‘treat yourself’ item and instantly upgraded to two stackable bands. The sparkle pattern changes depending on the lighting—I’ve never seen moissanite shine this vividly!
Dated a traditionalist who only compliments real gems? This won him over instantly. The clarity rivals anything in a high-end store—but we saved enough to celebrate at his favorite steakhouse!
Bought as an anniversary surprise—she cried when she saw the included engraved message option! Now she wears it daily, from coffee runs to garden weddings—it’s become her signature accessory.
No more ruined bracelets from yoga studios! This stays intact during hot power flows. The sparkle actually intensifies when sweaty—seriously, science?
You may also like