Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Ce jonc est le chic absolu dans sa plus simple expression. La pierre unique de 0,5 carat est une touche de lumière parfaite. Je l'adore.
It's my little pop of everyday luxury. So comfortable I forget it's there until it winks in the light. Absolutely love this bracelet.
Fünf Sterne für dieses perfekte Basic-Schmuckstück. Es ist hochwertig, wunderschön und unglaublich vielseitig. Absolute Kaufempfehlung!
This is a real stunner. It's delicate, modern, and goes with everything. The quality is fantastic, and the open cuff is perfect.
Dieser Armreif ist der Inbegriff von schlichter Eleganz. Der einzelne Stein ist ein perfekter, dezenter Hingucker. Genau mein Stil.
This was a gift for my sister who loves minimalist jewelry, and she freaked out. It's the perfect, timeless piece. So gorgeous.
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