Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
I am in love with this 'bubble' bangle. The 5mm moissanite is the perfect size for a noticeable but classy sparkle. The quality is fantastic for the price.
Si vous cherchez l'élégance pure, ce bracelet est pour vous. Une seule pierre magnifique suffit. C'est la perfection.
This was a gift and it's perfect. So chic and sparkly. It's a wonderful, modern piece for someone who loves minimalist style.
Ein fantastisches Geschenk für jemanden, der minimalistischen Schmuck liebt. Es ist schlicht, aber der Stein hat ein tolles Feuer.
My partner bought this for me, and it's just perfect. The quality of the 18K gold plating is lovely. It’s beautifully made and feels very special.
Ich liebe das klare, puristische Design. Die Lünettenfassung ist sehr modern und glatt. Ideal für den Alltag, da nichts hängen bleibt.
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