Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The bezel setting is what sold me. It’s so modern and secure. The VVS1 stones are flawless and brilliantly cut. A fantastic find!
Un regalo perfetto. È quel tipo di gioiello che sta bene a tutte e con tutto. La persona che l'ha ricevuto ne è rimasta incantata.
What a little ripper! So much classier than a full-on tennis bracelet. The way the eleven stones catch the Aussie sun is just insane.
Es mi nueva pulsera para todo. Cómoda, ligera y añade un toque chic a cualquier look. La calidad es de primera.
The ‘station’ design is so elegant. I love the little flashes of light as the eleven stones move. It's a really beautiful and modern piece.
A qualidade das pedras é impressionante (cor D, VVS1). Brilham imenso! É uma peça que eleva qualquer visual sem esforço.
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