Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Got stopped by three strangers in one day because they thought I’d splurged on real diamonds—priceless confidence boost!
The stones look identical to my engagement ring’s diamonds. Perfect for stacking with other silver pieces—it’s like wearing a constellation!
Gorgeous enough for date nights but discreet enough for work—I’ve had zero regrets buying this over pricier options.
Even in low light, these stones glow like fairy dust! The chain’s flexibility makes it perfect for dancing at parties without any tangles.
For someone who hates fussy clasps: this one locks securely yet opens smoothly! Perfect for quick gym outfits.
Wore this to a corporate meeting and even my boss complimented it! The stones catch light like they’re dripping with diamonds—without the guilt of mined gems.
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