Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Absolutely love the practicality of this design. The bezel setting means no snags, and the extender guarantees a perfect fit. So well thought out.
Superó mis expectativas. Es una joya con un diseño muy bien pensado, práctico y con un brillo que enamora. La recomiendo totalmente.
This bracelet is everything! The bezel setting gives it such a clean, contemporary vibe. The 0.8 carats of moissanite are so brilliant. So happy with my purchase.
Ce design avec les pierres regroupées est si original. Il attire l'œil tout en restant fin et délicat. Une très belle pièce.
The quality is top-notch, for real. From the S925 silver to the flawless VVS1 stones, every detail is perfect. The GRA certificate is a great bonus.
Un gioiello dal design ricercato e non banale. Le tre pietre per ogni stazione sono un dettaglio che fa la differenza. Magnifico.
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