Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
L'incastonatura a castone (bezel) è fantastica: liscia, sicura e non si impiglia nei vestiti. Le quindici moissaniti sono splendide.
The details make this piece so special. The little trios of stones are gorgeous. A stunning bracelet for a very fair price.
Ich wurde schon mehrfach darauf angesprochen. Es ist die perfekte Mischung aus klassisch und modern. Die Verarbeitung ist absolut makellos.
A very elegant and well-crafted piece. The design is unique and I love how the fifteen stones are grouped. Very happy with this purchase.
Perfekt für den Alltag! Es ist dezent, aber die 15 Steine funkeln bei jeder Bewegung. Das S925 Silber mit der 18K Vergoldung ist wunderschön.
Absolutely stoked with this bracelet! The station design is so cool and different. It has heaps of sparkle and looks ace on. Bloody beautiful!
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