Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
I am so happy with this bracelet! The design with the five stations of stones is absolutely beautiful. The sparkle is incredible, eh?
This bracelet feels like luxury without the baggage—it stays put during Pilates while looking expensive enough for gallery openings!
Wore this on a business trip to Paris; locals swore they were mined diamonds—I call that cultural currency success
This has become my go-to for work and weekend errands. The sparkle never fades and the hypoallergenic chain feels gentle on sensitive skin.
It fits perfectly next to my wedding band—the secure clasp makes me forget I’m wearing something so delicate yet sturdy.
The stones are so bright they double as party favors—everyone asks where I got them! Lightweight enough to sleep in, which I definitely did accidentally
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