Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The adjustable chain is a game-changer! It fits my wrist perfectly. The D-color moissanites are so bright and fiery. Looks like a million bucks.
É a minha nova pulseira favorita para o dia a dia. É confortável, leve e o brilho subtil é perfeito. Recomendo a 100%!
This piece is truly gorgeous and the quality is outstanding. The bezel setting feels very secure and smooth against the skin. Exceeded my expectations.
Es una pulsera única, diferente a las demás. Los tres brillantes en cada grupo son un detalle precioso. La artesanía es excelente.
Couldn't be happier. It shines more than my diamond studs! A beautiful, modern design and incredible quality. A solid five stars, mate.
Estou apaixonada por esta pulseira! O design 'station' com 5 grupos de pedras é tão chique e moderno. O brilho é incrível!
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