Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
This has become my go-to for every fancy event. It gets heaps of compliments. The sparkle is next-level. A top-quality piece, for sure.
Estou maravilhada! Os 2.2 quilates de moissanite têm um brilho incrível. O design clássico de cinco pedras é muito chique e sofisticado.
This is a fantastic investment piece. It has the look of an heirloom for a fraction of the price. The quality is simply outstanding.
Wenn Sie ein Armband mit 'Wow'-Faktor suchen, ist dieses perfekt. Es ist kühn, aber dennoch klassisch. Absolut empfehlenswert.
The sparkle is incredible! These D-color, VVS1 stones are so bright and flawless. This bracelet looks and feels incredibly luxurious.
La cadena ajustable es un detalle muy práctico que asegura un ajuste ideal. Es una joya de declaración, audaz y elegante a la vez.
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