Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
This replaced an expensive mined-diamond bracelet—I can’t tell the difference visually, just the peace of mind from lab-grown ethics!
Perfect for layering with other bracelets, yet each moissanite stone stands out individually in any light.
My partner laughed when I said ‘it’s not real’—they’re so convinced we’ll have to hide it from our kids’ curious hands!
The hypoallergenic finish saved me from rash hell—I’ve worn this nonstop since Christmas without irritation!
After trying multiple clasps, this ‘small but secure’ design works best! Perfect for sensitive wrists that dislike fussy closures.
The rainbow hues in the stones are mesmerizing! Looks more vibrant than real diamonds under sunlight or neon lights.
You may also like