Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
La chaîne de rallonge est une excellente idée, assurant un ajustement parfait et sécurisé. Le bracelet est substantiel et très bien fait.
This was a 10th-anniversary gift, and it's perfect. So special and beautiful. The quality for the price is outstanding. Highly recommend.
Ce bracelet respire le luxe et la sophistication. C'est mon nouveau bijou favori pour les grandes occasions. Je me sens comme une princesse.
This is the most stunning piece of jewelry I own. The center stone is mesmerizing, and the bezel setting is so modern and chic. It’s my new special occasion go-to.
Le feu et la brillance de ces cinq pierres sont à couper le souffle. La taille excellente est évidente. Un bijou digne de la haute joaillerie.
A really lovely, high-quality piece. It has a nice weight to it and the sparkle is breathtaking. The extender chain is very convenient.
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