Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
He recibido muchísimos cumplidos. La gente cree que son diamantes de alta joyería. El fuego que desprenden es espectacular.
This is a proper head-turner. The sparkle from the five large stones is just incredible. The quality of the excellent cut is easy to see.
Uma joia de presença! As cinco pedras são grandes e de uma brancura perfeita (cor D). Perfeita para eventos especiais.
The five-stone design is so timeless and elegant. The large center stone is the main event, but the side stones complement it perfectly. A stunning piece.
Una pieza de una elegancia atemporal. Se siente lujosa en la muñeca. La inversión vale totalmente la pena por esta calidad.
This bracelet exceeded all my expectations. The quality is exceptional, from the setting to the stones themselves. Simply breathtaking.
You may also like