Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
My ears are quite sensitive, but these have been wonderful. The S925 silver base with the 18K plating is perfect. No irritation at all.
Sono i miei nuovi orecchini statement. Hanno quel look unisex e audace che cercavo. Moderni, puliti e super brillanti.
Wow, the 1-carat stone in this bezel setting is a real head-turner! It's such a clean, modern way to wear a big stone. The quality is truly amazing.
Endlich wunderschöne 1-Karat-Stecker, die auch sicher sind! Bei der Zargenfassung habe ich keine Angst, den Stein zu verlieren. Das moderne Würfel-Design sieht dazu super schick aus.
My partner got these for me and I love how unique they are. It's not a typical solitaire. The cube bezel is so modern and the 1-carat moissanite is breathtaking.
Diese Ohrringe sind ein echtes Statement, aber auf eine coole, unaufdringliche Weise. Der Kontrast zwischen dem runden Stein und dem eckigen Rahmen ist super.
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