Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Perfect for bridesmaids or weddings! The stones reflect light like tiny mirrors, making every photo pop.
The adjustable clasp works wonders for my petite wrists. It stays put all day without digging in—comfort meets luxury!
Wow, this bracelet is a game-changer! The moissanite stones look so real, I've had strangers compliment me on my 'diamond' jewelry. Perfect for everyday wear and super comfortable on my wrist.
Perfect for layering with other bracelets. The stones are just the right size to stand out without being overwhelming.
Wears like a dream! No sharp edges or bulky settings. It’s lightweight yet feels substantial enough to be cherished.
Cayó perfecto con mi look de trabajo ! El brillo no molesta pero llama la atención justo lo suficiente para sentirme especial cada día—
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