Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Bought as an engagement present—my fiancée thinks it’s mined diamond quality! Worth every penny for that illusion.
Mejor inversión desde hace años ! Cuesta menos que una manicura semanal pero dura toda la vida sin perder brillo ni forma—
The hypoallergenic silver band is magic. No irritation despite wearing daily. The brilliance of these stones is unreal—everyone asks where I got my 'new diamond'!
Falls perfekt mit meinen Uhrenkette zusammen! Die Feuerwirkung der Steine ist faszinierend unter Neonlichten—ein Muss für jede Abendveranstaltung!
Surprised how sturdy the chain is! It lays smoothly on my wrist and doesn’t kink like cheaper bracelets. Definitely worth every penny!
Perfeito para viajar ou sair com amigos ! O brilho é tão real que até me perguntaram se era verdadeiro—
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