Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Esta pulseira é simplesmente perfeita! O design aberto com as pedras nas pontas é super moderno e elegante. O brilho da moissanite é surreal.
This bangle exceeded all my expectations. The craftsmanship is excellent, and it came with a GRA certificate which is great. A fantastic value.
Un gioiello splendido che sembra di alta gioielleria. L'incastonatura a castone (bezel) è moderna e protegge le gemme. Fa una figura stupenda.
If you're on the fence, I'd say go for it. It's a beautifully made, unique piece that you'll get so much wear out of. Truly a five-star item.
Si vous cherchez un bracelet qui sort de l'ordinaire, c'est celui-ci. Élégant, moderne et d'une brillance à couper le souffle.
This bracelet is a showstopper, for real. The graduated stones on each end are such a cool detail. It looks so expensive and stacks perfectly with my watch.
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