Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
My boyfriend got me this for my birthday and I'm floored. The six stones are perfectly sized and incredibly sparkly. It feels so luxurious on my wrist.
Ce bracelet jonc ouvert est absolument magnifique ! Le design avec les six pierres de tailles différentes est très original et moderne. Je l'adore.
Absolutely love this bracelet. It's the perfect mix of classic and contemporary. The graduated stones are a beautiful touch. Highly recommend!
Très agréable à porter, il s'adapte parfaitement au poignet. Le design asymétrique avec les six pierres est superbe. Je ne le quitte plus.
The fire in these moissanites is better than any diamond I've seen. It’s absolutely captivating. A very sophisticated and modern accessory.
Falls perfectly with my watch stack. The fire from these moissanites is mesmerizing under city lights—worth every cent!
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