Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
This is my new favorite piece of jewelry. It's so elegant yet edgy with the open design. The quality for the price is just unbeatable. Don't hesitate!
Ce bracelet est unique. J'adore la disposition des six pierres aux extrémités. C'est une pièce forte qui se remarque. Fantastique !
This bangle is simply brilliant. It catches the light from every angle. It's my new favourite piece for special occasions. It feels very high-quality.
La finition est parfaite. Le serti clos (bezel) est très bien réalisé et sécurise bien les pierres. On dirait un bijou de grande marque.
This is a truly gorgeous piece of jewelry. The design is unique and the quality is outstanding. It feels very sturdy and well-crafted.
El brillo de las seis moissanitas es de otro nivel. Atrae todas las miradas. Además, el certificado GRA te da total confianza en la calidad.
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