Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Este colar em Y é de uma elegância incrível. O design com o pendente alonga a silhueta e o brilho é surreal. Adorei!
This necklace is giving major quiet luxury vibes. The clean lines of the bezel setting are so sophisticated. My new go-to for looking put-together.
Un gioiello splendido, con una brillantezza che non passa inosservata. Si sente e si vede che è un prodotto di alta qualità. La adoro!
This piece is properly stunning. The sparkle is brilliant without being gaudy. It looks so classy and elegant with a nice dress for a night out.
C'est la définition du chic sans effort. Ce collier est simple, mais son design et son éclat font toute la différence. Absolument magnifique.
This Y-chain has exceeded all my expectations. It’s got a lovely weight to it and the sparkle is just phenomenal. An absolute bargain for the quality.
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