Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Ha superato ogni mia aspettativa. Dal vivo è ancora più luminosa. Le 11 pietre creano un punto luce spettacolare. Semplicemente stupenda.
What a gorgeous necklace! The quality is fantastic and it feels very well-made. The moissanite stones are so fiery and look just like real diamonds.
La calidad es impresionante por el precio que tiene. Parece una joya de lujo. El color y la claridad de las moissanitas son perfectos.
Honestly, the best value for such a stunning piece. It looks like something you'd get from a luxury jeweller. Shipped to Vancouver so quickly!
Es el collar ideal para escotes en V. Queda súper elegante y sofisticado. Ya me han preguntado varias veces dónde lo he comprado.
A fab treat for myself and I'm so glad I bought it. It's elegant, eye-catching, and makes me feel special. Worth every single penny.
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