Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Este collar en Y es una maravilla. Estiliza muchísimo el cuello y el brillo de las 11 piedras es espectacular. ¡Me tiene fascinada!
The craftsmanship is excellent. Each of the 11 stones is perfectly set. It feels durable and looks so polished and sophisticated.
O engaste biselado é super moderno e dá um acabamento muito limpo à peça. As pedras estão seguras e brilham imenso. Qualidade fantástica.
Perfect for dressing up a simple outfit. The Y-shape adds that perfect touch of drama and sparkle without being over the top. The quality is spot on.
Diese Y-Kette ist ein absoluter Traum. Die moderne Zargenfassung ist sehr schick und die Steine funkeln unglaublich. Perfekt für ein tief ausgeschnittenes Oberteil.
Such a classic yet contemporary style. The clean lines are so sophisticated. I can see myself wearing this for years and years to come.
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