Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Literally the most stunning necklace I own now. The moissanite stones are so bright and clear, and the bezel setting makes it feel really secure for everyday wear.
El engaste biselado le da un toque muy moderno y seguro. Es perfecto para llevarlo a diario sin miedo a que se caiga una piedra. ¡Una joya preciosa!
Absolutely stoked with this Y-chain! It’s a real beauty. The way it sparkles in the Aussie sun is just unreal. Bloody brilliant!
Ein wirklich elegantes Schmuckstück. Die Y-Form schmeichelt dem Hals und der Glanz der 11 Steine ist einfach wunderschön. Eine klare Kaufempfehlung.
If you're thinking about it, just do it. It’s such a gorgeous, versatile necklace that elongates the neck beautifully. You will not regret it.
Ich bin von der Qualität dieser Kette sehr beeindruckt. Sie ist solide verarbeitet und die Steine sind sicher gefasst, ideal für den täglichen Gebrauch.
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