...

Description

Shipping Policy

We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).

Delivery times vary by destination:
  • North America: 6-12 business days
  • Europe: 5-13 business days
  • Australia: 6-12 business days
  • Southeast Asia: 5-12 business days
  • Middle East: 6-14 business days
  • South America: 8-20 business days
  • Africa: 8-20 business days
Please note that these are estimated delivery times and may vary depending on customs clearance and other factors beyond our control.

1 Year Warranty

At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.

Warranty Terms:
  • Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
  • Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
  • Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
  • All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
  • Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.

If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!

C
Caterina L.
2026-04-11

Questa collana è un sogno. La pietra da 2 carati è enorme e ha una brillantezza spettacolare. La castonatura a castone è moderna e super chic.

A
Alicia P.
2026-04-02

If you want a statement necklace that is modern and not fussy, this is it. The bezel setting is so smooth and the 2-carat stone is pure, dazzling fire.

A
Anna L.
2026-03-30

Un gioiello che non passa inosservato. La pietra è così grande e luminosa che cattura ogni sguardo. Mi fa sentire incredibilmente elegante e sicura di me.

D
Donna E.
2026-03-23

I am so impressed with the quality. The D color moissanite is so icy white, it's stunning. The bezel setting is flawless and so smooth against the skin.

M
Maria C.
2026-03-19

Il perfetto mix tra minimalismo e lusso. Il design pulito della montatura esalta la pietra da 8mm, che è la vera protagonista. La adoro.

K
Kimberly B.
2026-03-16

The bezel setting is what makes this so special. It gives the massive 2-carat stone a contemporary, almost architectural feel. A truly stunning and unique necklace.

You may also like

Free Shipping and Easy Returns

Easy Returns

We accept returns within one month of receiving your order for unworn items.

Warranty

Each Moissanite gemstone is backed by an honest limited life-time warranty.

Delivered Insured

Delivered insured and straight to your door. Ring box is protected by a gift box.