Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Simply a perfect design. The huge stone is the hero, and the bezel setting is the perfect modern frame. The adjustable chain is a great, practical feature.
È la collana più bella che io abbia mai avuto. Fa una figura pazzesca. La pietra è così brillante che illumina il viso. Un acquisto fantastico.
A lovely, substantial design. The sparkle is incredibly significant, perfect for dressing up. The quality feels exceptional, and I love how secure the bezel is.
Se cercate un gioiello importante che sia al contempo moderno e senza tempo, questo è perfetto. La pietra da 2 carati è pura luce.
I wore this for my anniversary dinner and my husband's jaw dropped. It looks like an incredibly expensive designer piece. The sparkle is just on another level.
Questa collana è un sogno. La pietra da 2 carati è enorme e ha una brillantezza spettacolare. La castonatura a castone è moderna e super chic.
You may also like