Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
O engaste em bisel é perfeito: protege a pedra e dá-lhe um visual minimalista e moderno. É a combinação ideal de design e segurança.
Don't hesitate! If you want a bold, modern, high-quality solitaire that's different from the rest, this is it. The design is beautiful, and the quality is amazing.
Sie ist in Wirklichkeit noch schöner. Der Stein ist so unglaublich klar und die Fassung ist makellos verarbeitet. Ein minimalistischer Traum.
So classy and brilliant in its own way! The perfect size for making a statement. The quality is fantastic and the bezel setting feels so smooth and secure.
Este colar faz-me sentir super sofisticada. O corte esmeralda é uma escolha com carácter. Uma peça que nunca passa de moda.
I reckon this is amazing value. A 1-carat D/VVS1 emerald cut in a bezel setting is a truly high-end look. This necklace looks and feels incredibly expensive.
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