Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Una joya con un aire Art Decó que me fascina. La piedra de 1 quilate tiene una claridad increíble, y el corte de escalones crea unos reflejos de luz preciosos.
Be prepared for compliments on your sophisticated taste. This necklace is for those who appreciate design and subtlety. The 1-carat size is perfectly substantial.
Ho ricevuto complimenti per il gusto raffinato. Questo non è il solito solitario. È un pezzo di design, pensato per chi ama le linee pulite.
I am so impressed with the craftsmanship. The bezel is smooth and perfectly frames the emerald-cut stone. It looks like a custom piece from a designer boutique.
Si vous aimez les bijoux géométriques et le design minimaliste, ce collier est pour vous. La pierre est spectaculaire et la monture est parfaite.
Get ready for compliments on the unique cut! It's a real conversation starter for people who appreciate fine jewelry. The bezel setting is so sleek.
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