Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
I bought this for my wife, who is an architect, and she adored it. She loves the clean, geometric lines. It was the perfect, thoughtful gift.
Ce n'est pas un scintillement ordinaire, ce sont des éclats de lumière, comme des flashs. La taille émeraude est vraiment pour les connaisseuses. Un bijou très sophistiqué.
I wore this for an important work event and felt so powerful and confident. It’s a statement piece that is sophisticated, not flashy. The quality is exceptional.
Este collar es una declaración de estilo. Es minimalista pero potente. La piedra de 1 quilate es el tamaño perfecto. Estoy encantada con la compra.
I specifically wanted a bezel setting for its durability and modern look, and the emerald cut makes this piece an absolute winner. It's perfect.
Ce collier est la définition de l'élégance discrète. Il fait son effet par ses lignes pures et la beauté de sa pierre, pas par un éclat tapageur.
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