Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The quintessential modern solitaire. The clean lines of the bezel are the perfect match for the geometric cut. A new staple for when I want to feel chic.
J'adore ce collier. La taille émeraude est d'une élégance folle et le serti clos lui donne un look très moderne et épuré. C'est incroyablement chic.
This is my 'big meeting' necklace. It is so chic and professional. The perfect accessory for feeling confident and stylish. The design is unmatched.
Die Zargenfassung ist genau mein Stil: modern, klar und praktisch, weil nichts hängen bleibt. Der Smaragdschliff-Stein ist einfach atemberaubend.
This is a truly special necklace. The quality of the 1-carat stone is outstanding, and the bezel setting feels so secure and modern. It's understated elegance at its best.
Es un tipo de brillo diferente, más sutil y elegante. El corte esmeralda es para quien aprecia la calidad y el diseño. Una pieza muy especial.
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