Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Literally the most chic necklace I own. The 1-carat stone is so luxe and the bezel setting is so clean. I can't stop looking at it. A definite 5-star product!
¡Este collar es pura elegancia! El corte esmeralda es súper sofisticado y el engaste bisel le da un toque moderno y limpio. Me encanta.
Elegant, bold, and perfectly classy. This 1-carat emerald-cut solitaire checked all my boxes. The GRA certificate confirming the stone's quality is a fantastic bonus.
Un gioiello meraviglioso con un'aria Art Déco. La pietra da 1 carato ha una chiarezza perfetta, esaltata da questo taglio così particolare. Ne sono conquistata.
An absolutely exquisite piece. It has a wonderful Art Deco feel to it. The 1-carat stone is beautifully cut, showcasing its incredible clarity. A very smart and sophisticated necklace.
La chaîne ajustable est très pratique et permet de le porter avec différents cols. C'est le bijou parfait pour le bureau comme pour une soirée.
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