Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
A beautiful anniversary gift. The classic style and impressive 1-carat size make them a truly special present. My wife hasn't taken them off.
La versione placcata in oro bianco del solitario da 1 carato è molto raffinata. Un punto luce elegantissimo, perfetto per ogni occasione.
The quality is unreal. A D color, VVS1 moissanite of this size is breathtaking. I chose the 1-carat in white gold and they are the perfect, brilliant everyday stud.
J'adore le style minimaliste et chic du serti clos. Il met en valeur la pierre de 1 carat sans chichis. C'est l'élégance à l'état pur.
The fire in the 2-carat stone is mesmerizing. The 3EX cut makes a huge difference. They throw rainbows of light everywhere. Absolutely in love.
Estou apaixonada pelos meus brincos de 1 quilate. A cravação de bisel é moderna e super segura, não prende no cabelo nem na roupa. Perfeitos!
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