Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Estou apaixonada pelos meus brincos de 1 quilate. A cravação de bisel é moderna e super segura, não prende no cabelo nem na roupa. Perfeitos!
The quality for the price is outstanding. I chose the 1-carat size, and the 2 carats total weight of D-colour moissanite is fantastic value.
Con gli orecchini da 2 carati mi sento super glamour. Sono un vero e proprio 'statement piece'. La montatura è molto sicura, non ho paura di perderli.
I chose the 2-carat in 18K white gold plating and they look so sleek and modern. The moissanite is incredibly bright. Really impressed with the quality.
Escolhi a versão de 1 quilate com banho de ouro amarelo e são maravilhosos. O metal quente à volta da pedra super branca cria um contraste lindo.
I love the timeless simplicity of the bezel design. I got the 1-carat in yellow gold plating and they are my new everyday favourites. So classic.
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