Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
I chose the white gold finish in the 2-carat size. The stones are incredibly bright and clear. I’ve had numerous lovely comments on their spectacular size.
La qualità della moissanite da 2 carati è superlativa. Un colore D purissimo e una chiarezza perfetta. Una gemma davvero spettacolare che non passa inosservata.
A wonderfully elegant and well-balanced earring. The 1-carat solitaire is the perfect size for daily sparkle. A special piece I will treasure.
Die Qualität des 2-Karat-Moissanits ist erstklassig. Strahlend weiße D-Farbe und absolut rein. Der Stein ist riesig und funkelt unglaublich.
Over the moon with this purchase. The 2-carat size is seriously impressive. My new go-to for any time I want to feel a bit fancy.
Enfin des clous d'oreilles qui n'accrochent pas les cheveux ou les pulls ! Le serti clos est une révolution. J'ai pris la version 1 carat en or jaune, magnifique.
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