Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
A beautiful gift from my husband. It’s classic, elegant, and timeless. I shall cherish it. The stones are incredibly bright and the setting feels very secure.
Absolument magnifique ! Ce collier est si chic et élégant, je le porte avec tout. L'éclat des moissanites est incroyable.
I bought this on a whim and I'm so glad I did. It's a gorgeous, understated piece that adds a touch of class to any outfit. The sparkle is wonderful.
A cravação em bisel é moderna e segura. Perfeita para quem tem uma vida ativa e não quer se preocupar.
This is way sparklier in person! The pictures don't do it justice. A very classic and versatile necklace that I know I’ll get tons of wear out of.
A qualidade é excelente, parece uma joia de luxo. As pedras são muito brancas e brilhantes. Recomendo de olhos fechados.
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