Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
I'm a jewelry minimalist and this is perfect. It adds just a hint of sparkle without being overwhelming. The quality feels amazing. Shipped to Toronto surprisingly fast, too!
Das Preis-Leistungs-Verhältnis ist unschlagbar. Die Moissanite sehen aus wie echte Diamanten. Eine klare Kaufempfehlung von mir!
Absolutely chuffed with this purchase. It’s such a dainty and classic piece that sits perfectly on the collarbone. The quality feels properly brilliant for the price.
Ich war anfangs skeptisch, aber die Qualität hat mich vollkommen überzeugt. Das GRA-Zertifikat gibt zusätzlich Sicherheit. Alles super!
A truly classic design. The three stones are perfectly proportioned. It looks incredibly chic and sophisticated. I've worn it every day since it came through the post.
Meine neue Lieblingskette! Sie ist klassisch, elegant und passt zu jedem Outfit. Die verstellbare Länge ist super praktisch.
You may also like