Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Such a rad necklace. Looks way more expensive than it is. The moissanites are super high quality and the setting is clean and modern. My new fave.
As três pedras são um charme. Uma peça clássica que combina com tudo. Não tiro do pescoço desde que chegou.
I'm so impressed with the craftsmanship. The bezel setting is smooth and the white gold plating is flawless. It looks far more expensive than it was. Genuinely delighted with it!
La catenina regolabile è comodissima. La lavorazione è impeccabile e le pietre sono incastonate in modo molto sicuro.
A beautiful gift from my husband. It’s classic, elegant, and timeless. I shall cherish it. The stones are incredibly bright and the setting feels very secure.
Absolument magnifique ! Ce collier est si chic et élégant, je le porte avec tout. L'éclat des moissanites est incroyable.
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