Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
This necklace is a masterpiece of clever design. The bubble cluster perfectly showcases the stunning 1-carat stone. The sparkle is breathtaking.
¡Me encanta este collar! El diseño de burbujas es súper divertido y original, y la piedra de 1 quilate le da un toque de lujo increíble.
I love the asymmetrical design! The three different-sized stones look like they're floating. It's a real conversation starter. The main stone is stunning.
Es la mezcla perfecta entre elegancia y un toque divertido. La piedra grande es impresionante y las dos pequeñas son el detalle perfecto.
I am so impressed with the craftsmanship. All three stones are perfectly set in the whimsical cluster. It looks and feels incredibly luxurious and well-made.
Este collar es un imán de cumplidos. A todo el mundo le parece súper original el diseño asimétrico. La piedra de 1 quilate brilla muchísimo.
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