Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Adoro este colar! O design de bolhas é super divertido e original, e a pedra de 1 quilate dá-lhe um toque de luxo incrível.
So classy and brilliant! The perfect size for making a statement. The quality is fantastic and it has a nice, substantial feel without being too heavy.
Este colar atrai imensos elogios. Toda a gente acha o design assimétrico super original. A pedra de 1 quilate brilha imenso.
My new favourite statement necklace. It is bold but in a very playful, happy way. The sparkle is so clean and intense. I feel so stylish wearing it.
Si buscas una joya con personalidad, es esta. No es el típico collar aburrido. Es fresco, moderno y de una calidad que se nota.
It is even more stunning in real life. The photos don't do justice to the incredible fire and presence this 1-carat stone has. I'm absolutely wrapped with it!
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