Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
So pretty! The butterfly is subtle but adds so much character. The 1-carat stone feels so glamorous. This is my new go-to necklace for feeling fancy.
Ce n'est pas juste un bijou, c'est une pièce qui raconte une histoire. Le papillon est si symbolique. Je l'aime d'amour.
I chose the yellow gold plating and it's a beautiful, warm tone. It complements the bright white of the moissanite wonderfully. A very classy and pretty necklace.
Questa collana è un vero incanto. La pietra da 1 carato crea un punto luce spettacolare e la farfalla è di una grazia unica.
This is a proper head-turner. The moissanite is incredibly bright and the butterfly setting is so dainty. It sits perfectly on the collarbone. Simply beautiful.
Ich bin beeindruckt von der hohen Qualität. Der große Stein ist sicher gefasst und das Schmetterlingsdetail ist so filigran und sauber gearbeitet.
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