Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
My jeweler couldn’t believe it wasn’t mined! The round cut catches light like a disco ball at dinner parties. Worth every penny at this price point!
Wore it snorkeling? Yep—and no scratches! The secure setting kept it intact during storms. Every angle dazzles like a firework.
Shows off brilliantly under city lights at night—the moissanite glows neon-bright compared to plain silver settings!
My coworkers’ jealousy peaks weekly! The stone’s clarity mirrors mined diamonds yet fits my budget easily. Gift wrap was museum-quality!
Wear this daily; it stays scratch-free even after dog walks! Outsparkles mined stones at half their price—what else do I need?
Mein Juwelier konnte das Schmuckstück kaum von echten Edelsteinen unterscheiden! Ideal für ständige Tragung!
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