Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
¡Qué belleza de collar! Es delicado, femenino y combina con todo. Lo uso a diario y sigue perfecto. La calidad es de diez.
This piece is a total stunner. Looks like a million bucks but was such great value. The quality is ace, feels solid and looks so classy.
Qualité exceptionnelle pour le prix. L'argent plaqué or est magnifique et les moissanites sont incroyablement scintillantes. Il ne me quitte plus.
Honestly, the best value for such a stunning necklace. It looks like a luxury item without the crazy price tag. Shipped to Toronto surprisingly fast, too!
Die D-Farbe und VVS1-Klarheit der Steine sind deutlich zu erkennen. Man sieht, dass hier auf Details geachtet wurde. Absolut empfehlenswert.
I was a bit hesitant about moissanite, but I'm a total convert. This looks just as good as a diamond piece for a fraction of the cost. Fantastic value.
You may also like