Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Uma joia linda e atemporal. Fica bem com tudo, desde uma t-shirt básica a um vestido de festa. Uma compra excelente e sem arrependimentos.
Honestly, pictures don't do it justice. The D color stones are so icy white and the VVS1 clarity is obvious. The excellent cut makes it sparkle like crazy. 10/10 recommend.
A qualidade superou as minhas expectativas. As pedras são de cor D e claridade VVS1, e isso faz toda a diferença no brilho. Fantástico!
Perfect for dressing up a simple outfit. It adds that perfect touch of sparkle without being over the top. The adjustable chain is a massive bonus.
Il est encore plus beau en vrai que sur les photos. L'éclat est vraiment impressionnant. Un bijou raffiné qui fait beaucoup d'effet.
It’s so comfortable to wear all day. The adjustable chain is super practical, and I love that it’s made with sterling silver. No skin irritation whatsoever.
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