Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
I am so impressed with the craftsmanship. The tiny stones on the moon are set perfectly, and the large 2-carat stone feels very secure. It looks incredibly expensive.
Este colar é pura magia! A lua crescente de brilhantes com a pedra de 2 quilates a pingar é a joia mais bonita e sonhadora que já vi.
This is a true showstopper. I wore it to a wedding and every single person commented on it. The combination of the moon and the huge stone is a work of art.
Este colar faz-nos sentir como uma deusa. É glamoroso, mágico e a pedra de 2 quilates tem uma presença incrível. É a minha joia favorita.
This is my 'big event' necklace. It is so glamorous and special. The perfect accessory for a wedding, anniversary, or formal party. The design is unmatched.
Ce collier est une pure magie. Il est glamour, poétique et la qualité est visible. La pierre de 2 carats est tout simplement hypnotique.
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