Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
La manifattura è impressionante. La luna è tempestata di pietre minuscole e la gemma principale ha un fuoco incredibile. È una vera opera d'arte.
An absolutely breathtaking piece. The detail on the pavé moon is exquisite, and the 2-carat drop is just a blast of pure, brilliant fire. Utterly stunning.
L'ho messa per una serata di gala ed è stata la protagonista assoluta. La luna pavé e il diamante gigante sono una combinazione perfetta.
The perfect necklace for a dreamer. The celestial theme is executed so beautifully. The sheer carat weight makes it feel so incredibly special and substantial.
Este collar es romanticismo en estado puro. Parece que llevas un trozo del cielo nocturno. Los 2.31 quilates lo convierten en una pieza de lujo.
Simply a perfect design. The moon is the story, and the 2-carat stone is the exclamation point. The adjustable chain is a great, practical feature for a piece this special.
You may also like