Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
This necklace is pure magic. The sparkling crescent moon with the massive 2-carat stone dangling below is the most beautiful, dreamy piece of jewelry I have ever owned.
¡Este collar es pura magia! La media luna de brillantes con la piedra de 2 quilates colgando es la joya más bonita y de ensueño que he visto.
This is a showstopper's dream! The 2-carat size is dazzling. The crescent moon setting makes it feel so much more special than a simple solitaire.
Sono rimasta senza parole. È ancora più bella dal vivo. Il contrasto tra la delicata mezzaluna e l'enorme pietra è stupendo.
The quality you get for this price is insane. It looks like a custom piece from a luxury jeweler. The moissanite is so crisp and full of rainbow flashes.
La artesanía es impresionante. La luna está perfectamente cubierta de pequeños brillantes y la piedra principal tiene un fuego increíble. Es una obra de arte.
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