Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Un design incredibilmente romantico. La qualità della pietra principale da 2 carati è spettacolare. Ti fa sentire una vera principessa quando la indossi.
This is the perfect accessory for when you want to feel fabulous. It's a classic symbol, but the huge stone makes it a modern power piece.
Usei-o num jantar especial e foi o centro das atenções. A lua detalhada e o brilhante gigante são a combinação perfeita. Que maravilha!
The sparkle is truly mesmerizing. It’s a powerful shimmer from the main stone, framed by the delicate glitter of the moon. Beautifully made and so unique.
Um design de conto de fadas. Nunca vi uma joia tão romântica. A qualidade da pedra principal de 2 quilates é espetacular.
Literally the most magical necklace I own. The 2-carat drop is so luxe and the crescent moon is so dreamy. I can't stop looking at it. A definite 5-star product!
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