Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The fire in the 2-carat moissanite is unreal, and the pavé moon shimmers beautifully. It's a constant show of light. I couldn't be happier with this magical piece.
O presente perfeito para um momento inesquecível. O meu marido deu-mo no nosso aniversário e eu quase chorei de emoção. É um sonho.
This necklace is a masterpiece of celestial design. The pavé moon perfectly frames the stunning 2-carat stone. The sparkle is breathtaking.
O trabalho artesanal é impressionante. A lua está perfeitamente coberta de pequenos brilhantes e a pedra principal tem um fogo incrível. É uma obra de arte.
Don't hesitate! If you want a bold, romantic, high-quality statement piece, this is it. The design is beautiful, the sparkle is intense, and the quality is amazing.
La chaîne ajustable est parfaite pour le faire tomber juste où il faut. C'est un bijou qui se suffit à lui-même pour sublimer une tenue.
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