Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The sparkle from a 2-carat D-color moissanite is unreal, and the pavé moon adds another layer of shimmer. Amazing quality in a very chic and romantic design.
El regalo perfecto para un momento inolvidable. Mi marido me lo regaló por nuestro aniversario y casi lloro de la emoción. Es un sueño.
The 18K yellow gold gives it a beautiful, warm, starry-night feel. The contrast with the icy-white stones is divine. A well-executed and luxurious necklace.
Diese Kette ist ein wahr gewordener Traum! Der funkelnde Halbmond und der riesige 2-Karat-Stein, der darunter hängt, sind einfach magisch und atemberaubend schön.
I bought this for my own wedding. It was the perfect celestial touch. So unique and glamorous. The 2-carat stone looked absolutely incredible in the photos.
La manifattura è impressionante. La luna è tempestata di pietre minuscole e la gemma principale ha un fuoco incredibile. È una vera opera d'arte.
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