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Description

Shipping Policy

We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).

Delivery times vary by destination:
  • North America: 6-12 business days
  • Europe: 5-13 business days
  • Australia: 6-12 business days
  • Southeast Asia: 5-12 business days
  • Middle East: 6-14 business days
  • South America: 8-20 business days
  • Africa: 8-20 business days
Please note that these are estimated delivery times and may vary depending on customs clearance and other factors beyond our control.

1 Year Warranty

At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.

Warranty Terms:
  • Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
  • Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
  • Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
  • All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
  • Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.

If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!

S
Sandra L.
2025-07-25

Gifted to my boss as a thank-you present. She called them “the most impressive fake diamonds I’ve ever seen!” – now she’s ordering a matching necklace.

M
Mia A.
2025-07-16

Dated a gemologist who gave me compliments over their craftsmanship? He swore he’d seen pricier imitations look worse than these – plus they’re conflict-free?

R
Riley E.
2025-07-13

I bought these as “just until Christmas” but now they’re forever staples in my collection because their shine never fades from birthdays to business trips!

I
Isabella B.
2025-07-02

Wore these to a concert expecting compliments on their sparkle… got asked how long I’ve been engaged instead! Perfect blend of romance and affordability for any wearer’s style.

M
Mary G.
2025-06-27

Gifted these to myself post-graduation; they’re so sophisticated even my Ivy League classmates ask where I bought “my new investment pieces!” Price was shockingly fair too!

H
Hannah T.
2025-06-21

These are the first earrings I’ve ever worn without having to worry about taking them off before bed or during workouts – comfort meets luxury at an unbeatable price point!

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Free Shipping and Easy Returns

Easy Returns

We accept returns within one month of receiving your order for unworn items.

Warranty

Each Moissanite gemstone is backed by an honest limited life-time warranty.

Delivered Insured

Delivered insured and straight to your door. Ring box is protected by a gift box.