Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
These are my new favorite earrings. The hoop is super comfortable and the cross is the perfect size—noticeable but not overwhelming. I'm in love.
Adoro como são delicados. A cruz é formada por seis pedrinhas super brilhantes e o movimento é muito gracioso. Uma peça muito especial e feminina.
These are just brilliant for adding a bit of an edge to an outfit. The sparkly cross is a classic fashion symbol. Looks very cool and high-end.
O movimento da cruz é o que torna estes brincos tão cativantes. Captam a luz de uma forma linda. Recebo imensos elogios.
Yeah, nah, these are tops. The hoop is sturdy and the cross is the perfect size. Not too big, not too small. Just right.
Je les ai achetées sur un coup de tête et je ne regrette pas. Elles sont uniques et apportent une touche d'originalité à toutes mes tenues.
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