Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The sparkle is magnificent. It's a delicate piece, but it certainly doesn't lack in brilliance. The D-colour stones are so bright and white.
Son mis pendientes favoritos del momento. Quedan genial con una chupa de cuero o con un vestido más arreglado. La cruz que cuelga es un toque súper guay.
Wore these out on the weekend and got a ton of compliments. They're unique enough that people really notice them. Love a bit of dangle.
Una forma moderna y preciosa de llevar un símbolo de fe. Son elegantes sin ser aburridos. Compra súper recomendada.
The way the six stones are set to form the cross is so precise. It creates so much more sparkle than a solid piece would. A very smart design.
Um design clássico (a cruz) com um toque super moderno (a argola). A combinação perfeita. Estou muito satisfeita.
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