Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The 0.36-carat total weight is the perfect size. The cross is dainty and delicate, not big and chunky. It's very tasteful and elegant.
Je suis fan du mouvement. La petite croix qui se balance, c'est féminin et ça donne vie au bijou. C'est très réussi.
Wore these to an Easter service and they were just perfect. So elegant and the D-color moissanite is incredibly white and bright.
Sie sind zierlich, aber fallen trotzdem auf. Der perfekte Kompromiss. Die Moissanite funkeln unglaublich im Licht.
I was looking for a special gift for my goddaughter, and these are perfect. A beautiful symbol that she can wear for years to come.
Fue un regalo para la comunión de mi sobrina y le fascinaron. Son delicados, tienen un significado precioso y brillan un montón.
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