Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Just get them. If you want a cool, meaningful earring that goes with everything, this is it. You won't regret it.
A qualidade surpreendeu-me muito. A argola é robusta e as pedras da cruz estão muito bem seguras. Uma joia que se sente que vai durar.
A really beautiful and timeless design. The hoop and cross combination feels both classic and contemporary. Very pleased with this purchase.
La qualité est vraiment au rendez-vous. Les 6 pierres sont parfaitement serties et la créole est solide. On sent que c'est un bijou qui va durer.
I love how lightweight they are. I can wear them all day and barely feel them, but I get compliments on their sparkle. The perfect combo.
Ich habe genau so etwas gesucht! Das baumelnde Kreuz ist ein cooles Detail, das jedes Outfit aufwertet. Das Funkeln ist das perfekte Extra.
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