Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Superiore alle aspettative. Dal vivo è ancora più bella. Un gioiello fine ed elegante che non passerà mai di moda. Acquisto consigliatissimo.
This was a gift for my mother, and she was so moved. It’s a beautiful, modern take on a classic cross. The quality is amazing.
Este colar é uma joia preciosa. Um símbolo lindo para me acompanhar todos os dias. A qualidade da moissanite é impressionante.
What a find! This piece is absolutely gorgeous. I bought it as a reminder of my faith and its beauty brings me joy every day.
Ich bin sehr beeindruckt von der hohen Qualität und der feinen Verarbeitung. Ein sehr elegantes Schmuckstück, das meinen Glauben auf stilvolle Weise zeigt.
The size is just perfect for daily wear, eh? It’s noticeable and sparkly, but not so big that it gets in the way. So comfortable.
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