Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
I am so impressed with the quality. The six moissanite stones are incredibly bright and clear. It looks just like a high-end diamond cross for a fraction of the cost.
Questa croce è semplicemente perfetta. Raffinata, non vistosa ma incredibilmente luminosa. La qualità è visibile e si sente al tatto.
This necklace brings me a sense of peace. It's a simple, elegant reminder that's also a beautiful piece of jewellery. Very happy with my purchase.
Ein wunderschönes und zeitloses Kreuz. Die sechs Steine funkeln dezent, aber sehr hell. Es hat die perfekte Größe für den Alltag.
This is easily the prettiest cross I've owned. The design is timeless and the sparkle is just phenomenal. An absolute bargain for the quality.
É ainda mais bonita ao vivo! Uma joia muito fina e bem trabalhada. A corrente ajustável é ótima para usar com diferentes decotes.
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