Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Este colar atrai imensos elogios. Toda a gente adora o design tão original. A moissanite de 1 quilate é espetacular.
Literally the most charming necklace I own. The 1-carat stone is so luxe and the Cupid's arrow design is so thoughtful. A definite 5-star product!
Un gioiello con un'anima, racconta una storia. Il design della freccia è rifinito benissimo e la pietra da 1 carato è semplicemente magnifica.
I am so impressed with the craftsmanship. The metal work on the bow and arrow is so smooth, and the stones are set perfectly. It looks incredibly high-end.
Questo non è un semplice ciondolo, è un pezzo di design. La qualità si vede in ogni dettaglio. Sono molto soddisfatta del mio acquisto.
A splendid piece of jewelry. It adds a significant touch of personal glamour. The 1-carat stone is incredibly fiery and well-cut. I am very, very pleased indeed.
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