Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Diese Kette ist die süßeste Liebeserklärung! Das Design mit Amors Pfeil ist so kreativ und der 1-Karat-Stein funkelt unglaublich. Ich bin total verliebt.
My boyfriend bought this for me for Valentine's Day and it's perfect. A literal Cupid's arrow! The 1-carat stone is so sparkly, and the whole design is just adorable.
Questa collana con la freccia di Cupido è la cosa più romantica in assoluto! Il design è geniale e la pietra da 1 carato è super brillante. La adoro.
So classy and brilliant! The perfect size for making a statement. The quality is fantastic and it has a nice, substantial feel without being too heavy.
Este collar cuenta una historia. Está muy bien hecho y la piedra de 1 quilate es el centro de atención. Muy feliz con mi compra.
A lovely, substantial design. The sparkle from the 1-carat stone is so significant. The quality feels exceptional, and the design is just so full of joy.
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