Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
This necklace is a dream come true for me. It's elegant, meaningful, and incredibly brilliant. It is simply perfect in every way.
Ce collier est encore plus beau en vrai. La pierre est si brillante et le design est si fin. La chaîne ajustable est également très pratique.
The perfect blend of playful design and serious sparkle! The 1-carat stone is so impressive, and the Cupid's arrow setting is just adorable and well-made.
Il mio ragazzo me l'ha regalata per il nostro anniversario ed è perfetta. È un simbolo così dolce e la pietra principale è semplicemente sbalorditiva.
Absolutely delighted with this. The stone has an incredible fire. The way the little arrow points to it is so clever and elegant. A beautiful design.
Matched perfectly with my fire-engine-red sports car—light reflections make it look like stolen treasure! No GPS trackers needed.
You may also like