Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Este colar é a coisa mais deslumbrante que eu já vi. O coração pavé brilha de uma forma surreal e o infinito no meio é de um romantismo incrível.
This is the ultimate romantic statement. It’s bold, beautiful, and packed with meaning. I feel so cherished and loved wearing it.
Un gioiello che fa sognare. È opulento ma con un'eleganza incredibile. Le foto non riescono a catturare la vera magia della sua brillantezza.
From the overall design to the tiniest stone, this piece is perfect. It's my new favourite possession. You won't find anything else like it.
Das perfekte Geschenk zum Hochzeitstag. Es symbolisiert unsere gemeinsame Vergangenheit, Gegenwart und Zukunft. Meine Frau war zu Tränen gerührt.
The contrast between the glittering pave stones and the three larger, distinct gems is just stunning. It gives the piece so much depth and dimension.
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