Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Customization
At MossanDiamond, we understand that every piece of jewelry should be as unique as you are. That's why we offer a range of customization options to create the perfect piece for your needs.
- Custom stone dimensions to suit your preferences
- Alternative gemstones to match your style
- Modified settings such as bezel prongs or wider bands
For any customization inquiries, please don't hesitate to reach out to our support team at support@mossandiamond.com. We're here to help bring your vision to life!
Wore it while backpacking Europe for months—no tarnishing or stone loss! The comfort fit means I forget it’s on, making this ideal for busy moms who still want glamour.
Looks identical to my sister’s diamond eternity band at half the price! Perfect for bridesmaids who want statement jewelry without breaking the bank.
Bought as an interim wedding band before my custom one arrives—it’s held up flawlessly during construction work! The stones are so clear, my coworkers think it’s a vintage heirloom.
The sparkle here is next-level! Even in dim light, this ring dazzles like diamond fireworks. My husband says it’s the best investment for someone who wants luxury aesthetics affordably.
Makes hands look elegant yet discreet—pairs flawlessly with casual jeans or formal suits while resisting tarnish from sweat during CrossFit workouts (unlike other silver bands).
A must-have for teachers—keeps up with classroom chaos (pencils, glue, you name it) yet shines brighter than any cheap CZ alternatives we’ve tried at school staff events!
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