Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
This piece is so much prettier in person! The four stones create a dazzling effect. It's my new favorite accessory for adding a little luck and sparkle to my day.
Ich mag die längere Kette sehr. Mit 45cm sitzt sie etwas tiefer, was ich perfekt finde. Das Kleeblatt selbst ist wunderschön verarbeitet.
A wonderful find! It’s a beautiful, well-made piece of jewellery with a lovely sentiment. The sparkle from the four moissanites is just gorgeous.
Una joya mágica. El trébol de cuatro hojas simboliza la suerte y este collar definitivamente brilla con luz propia. Es perfecto.
I was looking for a unique lucky charm and this is it. The crown detail makes it feel so much more elegant than other clover necklaces. It's perfect.
Un gioiello che mette allegria. Il simbolo del quadrifoglio è bellissimo e questa versione scintillante è semplicemente perfetta. Sono molto soddisfatta.
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