Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
This is ever so pretty. The little crown detail on the clover makes it feel quite special. It’s a very elegant and dainty piece that gets lots of compliments.
La chaîne de 45cm est idéale, elle tombe parfaitement. Le pendentif est délicat mais les quatre pierres le rendent très présent et scintillant.
Love, love, love it! The clover design is adorable, the sparkle is brilliant, and the longer chain is a huge plus. It’s the perfect necklace.
Adorei o design. A forma como os quatro moissanites criam as folhas do trevo é muito inteligente e delicada. Peça super charmosa.
I get so many questions about this necklace. It's unique, sparkly, and has a beautiful meaning. The quality is outstanding. I couldn't be happier with it.
Comprei para dar de presente de boa sorte a uma amiga e ela amou. É uma peça cheia de significado e muito bem-feita.
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