Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
This is my new official lucky charm! The four stones sparkle like crazy, and the design is just the cutest. I'm literally so obsessed with it.
Un bijou délicat qui a beaucoup de caractère. Le scintillement des quatre moissanites est vraiment impressionnant. Je recommande !
This is the perfect necklace for layering! The 45+5cm length works so well with my shorter chains. The clover itself is beautifully crafted and so sparkly.
Die vier Moissanite sind von hervorragender Qualität (D-Farbe), was man sofort sieht. Sie sind so klar und weiß. Ein wirklich hochwertiger Anhänger.
This necklace is pure magic. The four stones sparkle with every little movement. It’s so well-crafted and the crown detail is the perfect finishing touch.
Este collar me da unas vibras súper buenas. Es mi trébol de la suerte y no me lo quito. Además, la cadena más larga es muy cómoda.
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