Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Worn this on dates, hikes, and board meetings—all occasions agree it’s stunning! The hypoallergenic chain stayed intact during a weeklong beach trip; still shines under UV lights at clubs.
The tiny moissanite chips around the main stone add such dynamic sparkle—they turn heads in low-light bars where regular jewels look flat!
Brought this for my daughter’s college orientation weekend—it got more compliments than any designer bag she owns! Now she wears it daily as her ‘academic armor’ against stress.
Literally took this on three flights with carry-on luggage through turbulence—it still shimmers exactly like day one! Perfect travel companion since I don’t worry about damage anymore.
Wore it on safari trips and city dates equally—I’m obsessed with how it doubles as understated luxury and bold statement piece without ever looking dated.
Gave this as a graduation gift—it’s her go-to accessory now! The secure setting kept the stone intact through backpacking trips; she calls it 'my little luxury without luxury prices.'
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