Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
I'm absolutely chuffed with my lovely clover. The four little stones are so pretty and delicate, with a gorgeous sparkle. A really classy lucky charm.
Dal vivo è ancora più bella. La luce che emana è delicata ma intensa. Un gioiello che non passa inosservato nella sua semplicità.
Perfect for layering or on its own. The size is just right. Adds a lovely touch of sparkle and meaning without being over the top. Effortlessly chic.
Die vier Moissanit-Steine sind perfekt geschliffen und strahlen unglaublich. Die Fassung ist sehr sicher. Ein sehr hochwertiger Eindruck.
Cheers to moissanite! I get a beautiful, durable stone that looks incredible. The excellent cut on these four stones is spot on. They're so fiery.
Ainda mais bonito ao vivo! Um colar muito delicado e bem feito. A corrente mais comprida é um bónus. Muito feliz com a minha compra.
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