Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Simple, élégant et lumineux. C'est le collier parfait pour celles qui aiment les bijoux discrets mais avec une belle signification. Magnifique.
What a find! This piece is absolutely gorgeous. I bought it for a bit of good luck and its beauty brings me joy every day.
Me encanta lo delicado que es. Es un detalle precioso y lleno de buenas vibras para llevar siempre contigo. La calidad es fantástica.
This necklace brings me a sense of optimism. It's a simple, elegant reminder that's also a beautiful piece of jewellery. Very happy with my purchase.
La qualité est remarquable. Les quatre pierres sont parfaitement serties et le plaqué or est superbe. On dirait un bijou de créateur.
Good on ya for this design! It’s classic, simple, and stunning. It sits perfectly and is super comfy to wear. Love it to bits.
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