Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Never take it off—it’s become my ‘everyday essential.’ The stones stay sharp in all lighting, and the gold plating feels premium despite being sterling silver-based.
Thought it would feel cheap, but it’s solid! The sparkle is mesmerizing and the adjustable size ensures a snug fit. Ideal for someone who wants luxury without the guilt.
Pairs effortlessly with everything from athleisure to cocktail dresses. The stones stay brilliant even after weeks of daily wear—no fading or scratches yet!
Looks like a million bucks but costs a fraction! The stones have that classic diamond fire, and the gold plating feels sturdy. Perfect for work, weekends, or fancy dinners—so versatile!
Worth every penny! The moissanites are so crisp and clear, and the chain feels high-quality. A steal compared to what jewelers charge for similar styles.
Lovely mix of elegance and affordability. The bracelet isn’t too thick but still stands out—ideal for layering with other dainty pieces or wearing solo.
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