...

Description

Shipping Policy

We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).

Delivery times vary by destination:
  • North America: 6-12 business days
  • Europe: 5-13 business days
  • Australia: 6-12 business days
  • Southeast Asia: 5-12 business days
  • Middle East: 6-14 business days
  • South America: 8-20 business days
  • Africa: 8-20 business days
Please note that these are estimated delivery times and may vary depending on customs clearance and other factors beyond our control.

1 Year Warranty

At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.

Warranty Terms:
  • Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
  • Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
  • Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
  • All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
  • Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.

If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!

M
Margaret S.
2025-09-10

Wear this instead of engagement rings when traveling—still gets compliments but much safer than real diamonds!

B
Brianna S.
2025-09-09

Luxurious yet practical—the clasp stays secure even when bending down to tie shoes. Moissanites look like they’re worth triple the price! Perfect for travelers who need discreet sparkle.

J
Jane R.
2025-08-27

Gifted this to myself post-graduation—it’s become my lucky charm thanks to its four-leaf motif. Moissanites’ shine matches my confidence boost perfectly!

E
Elizabeth W.
2025-08-15

Pearl of wisdom: opt for larger wrist sizes if unsure—the adjustable chain accommodates growth while keeping comfort intact (personal experience!). Worth every penny!

C
Catherine W.
2025-08-14

The craftsmanship is top-notch. The stones are perfectly cut and set, and the clasp doesn’t pop open even when bending over. For the price, this is luxury at its finest!

S
Sophie W.
2025-08-06

Lovely balance between edgy geometric lines and delicate sparkle—the design feels fresh yet wearable every day.

You may also like

Free Shipping and Easy Returns

Easy Returns

We accept returns within one month of receiving your order for unworn items.

Warranty

Each Moissanite gemstone is backed by an honest limited life-time warranty.

Delivered Insured

Delivered insured and straight to your door. Ring box is protected by a gift box.