Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
I’m so impressed with this design. It looks delicate but feels wonderfully sturdy. The 0.72 carats of sparkle is just the right amount.
¡Esta pulsera es una monada! Los seis tréboles de cuatro hojas son súper delicados y brillan un montón. Mi nuevo amuleto de la suerte.
Got this as a graduation gift and it's perfect. It's so symbolic and beautiful. The 18K gold plating is flawless and looks amazing against my skin.
Perfekt zum Kombinieren mit anderem Schmuck, aber auch alleine ein echter Hingucker. Das Funkeln der 24 Steine ist wirklich hübsch.
This is such a sweet and delicate piece. The sparkle from the 24 moissanite stones is brilliant but not at all flashy. Just perfect.
Cinco estrelas para esta pulseira maravilhosa. É feminina, brilha e traz boa sorte. Não podia estar mais feliz com a compra.
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