Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The 18K yellow gold setting is warm and beautiful against the icy-white moissanite. The four-prong setting is so classic and elegant. A truly well-executed piece.
Es súper cómodo y el cierre es seguro. Es mi joya básica para sentirme arreglada sin esfuerzo. El toque de brillo perfecto.
I am so in love with this necklace! It's my new everyday go-to. The 1-carat size is perfect – noticeable and so sparkly, but still classic enough for any outfit.
La calidad es impresionante para el precio. La piedra es súper blanca y está perfectamente tallada. Parece una joya mucho más cara.
This necklace packs a brilliant punch! The 6.5mm size is perfect. I am beyond happy with this gorgeous, high-quality piece. Looks exactly like a diamond.
Endlich habe ich den perfekten Solitär-Anhänger gefunden. Er ist bequem, klassisch und funkelt so schön. Eine klare Kaufempfehlung von mir.
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