Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The perfect necklace for anyone who appreciates classic, high-quality jewelry. This is a must-own piece. The 1-carat size is impressive and so beautiful.
Ce collier est la définition de l'élégance discrète. Il est devenu mon favori. Un bijou essentiel et d'une qualité remarquable.
This is a must-have piece! The classic round solitaire is a wardrobe essential, and this one is exceptional. The moissanite is so full of life and fire. Highly recommend.
Questo collier è la definizione dell'eleganza. Semplice, ma con una brillantezza che cattura lo sguardo. Lo adoro. Un vero e proprio must-have.
Simply a perfect piece of jewelry. The size, the sparkle, the timeless design... everything is on point. The adjustable chain is a great feature.
El quilate de peso es impresionante. Tiene mucha presencia sin ser exagerado. Una joya clásica y de calidad que usaré durante años.
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