Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Si buscas una alternativa al diamante, no busques más. Es imposible notar la diferencia. El brillo que tiene es una pasada. ¡Lo recomiendo!
The quintessential classic solitaire. It is my staple accessory for everything from work meetings to weekend brunch. The sparkle is the perfect confidence boost.
Il carato di peso si fa notare. È una dimensione importante che dona grande luminosità. Un gioiello classico e di qualità che vale ogni centesimo.
Get ready for compliments! Everyone assumes it's a high-end diamond. The fire and brilliance of the moissanite stone is just so eye-catching.
A qualidade é impressionante pelo preço. A pedra é super branca e está perfeitamente lapidada. Parece uma joia muito mais cara.
I am so impressed with the quality. The moissanite is so clear and bright, and the 18K white gold plating is flawless. It looks like a very high-end piece of jewellery.
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