Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
A fantastic purchase. The 6.5mm stone is the perfect size and the four-prong setting is very classic and secure. It's a dose of everyday luxury. Highly recommend.
Un gioiello essenziale. È comodo, la chiusura è sicura e aggiunge un tocco di luce a qualsiasi outfit. Il classico punto luce che non stanca mai.
A lovely, classic design. The sparkle is so brilliant and fiery. Perfect for adding a touch of everyday luxury to your look. I feel so elegant wearing it.
Absolument magnifique. Un bijou d'une élégance intemporelle. La moissanite est d'une qualité exceptionnelle, elle a un feu incroyable. On dirait un vrai diamant.
So chic and radiant! It's lightweight and comfortable for all-day wear. The 1-carat moissanite is super high quality. An awesome find!
C'est le solitaire parfait. La pierre de 1 carat est d'une taille idéale et le serti à quatre griffes maximise vraiment sa brillance. Un classique indispensable.
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