Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Ich bin total begeistert. Die 6,5mm Größe ist genau richtig für einen beeindruckenden, aber nicht übertriebenen Look. Passt zu absolut jedem Anlass.
This is my 'throw on and go' necklace that makes me look instantly polished. It is so easy to wear, and the sparkle is always amazing. I love it.
Este collar es un básico imprescindible en cualquier joyero. Eleva cualquier look, desde el más casual al más formal. El brillo es espectacular.
I chose this for my wedding day. I wanted something classic and brilliant that wouldn't distract from my dress, and these were absolutely perfect. So beautiful.
Un total de 1.0 carat de moissanite de cette qualité, c'est une affaire incroyable. Il a l'air beaucoup plus cher. Je le recommande vivement.
The perfect 'little black dress' of necklaces. It’s a must-have. The 1-carat size is the sweet spot for elegance and impact. The excellent cut is obvious.
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