Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Absolutely chuffed with my purchase! The four-prong setting feels really secure and the classic style goes with everything. So brilliant.
Son un sueño. Simples, con un brillo increíble y de una calidad que se ve a simple vista. Un 10 de 10.
This classic four-prong style is so timeless. You can't go wrong. They are my go-to for looking polished and put-together instantly.
O engaste de quatro garras é um clássico, muito seguro e elegante. Adoro a forma como a pedra fica em destaque.
The GRA certificate for each stone provides so much peace of mind. The specs are amazing and it truly shows in their brilliance.
Der perfekte Ohrstecker für jeden Anlass. Ich habe die 2-Karäter für eine Hochzeit gekauft und sie waren der absolute Star. Sehr glamourös!
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