Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The four-prong setting gives these studs a timeless elegance—perfect for my corporate wardrobe but still bold enough for weekend brunches.
Perfect scale for helix piercings—the prongs don’t catch on hair yet still deliver that 'I’ve-arrived' sparkle quotient.
The gold plating stays vibrant through chlorine pools where cheaper earrings usually fade within weeks—true vacation-ready luxury.
My dermatologist now recommends these to sensitive-eared patients! No irritation after marathon audiobook recording sessions with face makeup.
The prong arms grip perfectly in earlobes stretched beyond standard gauges—never slip mid-workout or when wearing scarves.
These are now part of my emergency evacuation kit: if disaster hits, the only jewelry I’d grab besides my wedding ring!
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