Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The best diamond alternative, period. All the sparkle and beauty without the insane price tag. The quality is simply top-tier.
Ich bin absolut begeistert von den 2-Karätern! Sie sind ein echter Hingucker und sehen unglaublich luxuriös aus. Die Qualität ist jeden Cent wert.
I was deciding between the 1 and 2 carat. I went with 2 carats and I'm so glad I did! Go big or go home, right? They're fabulous.
El engaste de cuatro garras es un clásico que nunca falla, es seguro y muy elegante. La calidad de la plata es muy buena.
I've worn these every single day for a month, even in the shower, and they look brand new. The 9.25 Mohs hardness is no joke.
La version 2 carats est parfaite pour les grandes occasions. Elles ajoutent une touche de luxe et de sophistication à n'importe quelle robe.
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