Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
These are now part of my emergency evacuation kit: if disaster hits, the only jewelry I’d grab besides my wedding ring!
My kids can’t pull them out during playdates yet I can easily rotate earring backs between friction and twist closures as needed.
Compared to mall brands, the meticulous prong detailing avoids the cheap look of mass-produced imitations—it feels artisanal.
Wore these to a black-tie gala and not one guest guessed they weren’t mined diamonds. The 1ct face is just right for a modern heirloom look.
Parfait pour les piercings multiples : la taille et le poids sont parfaits pour une accumulation discrète avec d’autres bijoux minimalistes !
Received as a promotion gift from my team—they knew how much I’d been eyeing mined diamonds but couldn’t justify the cost difference!
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