Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Das Preis-Leistungs-Verhältnis ist unschlagbar. Man bekommt eine Top-Qualität, die durch das GRA-Zertifikat bestätigt wird. Bin mehr als zufrieden.
Wow, just wow. The D color is so incredibly white and pure. These look so much more expensive than they are. Amazing quality.
A qualidade da moissanite é excecional. A cor D é super branca e o corte excelente faz com que brilhem imenso. Parecem diamantes.
This is it. The perfect stud. The D color and excellent cut create a personal disco ball effect that I am living for. So sparkly!
Um clássico indispensável em qualquer porta-joias. Os de 1 quilate são elegantes e têm o tamanho perfeito. Uso-os quase todos os dias.
They're absolutely ace! The VVS1 clarity in the 2 carat stones is so important, and they're perfectly clean and bright. So pleased.
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