Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Der perfekte Ohrstecker für jeden Anlass. Ich habe die 2-Karäter für eine Hochzeit gekauft und sie waren der absolute Star. Sehr glamourös!
Finally found the perfect stud earrings. I chose the 1 carat size and they are breathtaking without being over-the-top for my style.
L'incastonatura a quattro griffe è elegante e sicura, la mia preferita per i solitari. La manifattura è di ottima qualità.
A ripper of a find! I got the 1 carat version, and they are so bright and fiery. The quality is fantastic for the price.
Simplesmente deslumbrantes. A qualidade é evidente e o brilho é mais intenso do que eu imaginava. Cinco estrelas!
The fire in these is a 10/10. I got the 1 carat size and they pack a serious punch. So, so happy with my purchase.
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