Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The craftsmanship is excellent. Each of the three stones is held securely in the four-prong setting. It feels like a very high-quality, well-made piece.
Ainda mais bonito ao vivo! Um colar muito delicado e bem feito. A corrente ajustável é um bónus. Muito feliz com a minha compra.
I'm in love with how much it sparkles. For a delicate piece, the three stones really pack a punch of brilliance. Simply a beautiful necklace.
Die drei Moissanit-Steine sind perfekt geschliffen und strahlen unglaublich. Die Vier-Krappen-Fassung hält sie sicher. Ein sehr hochwertiger Eindruck.
This is the minimalist necklace of my dreams. The 0.3 carat total weight is the perfect touch of sparkle without being overwhelming. It's chic and so versatile.
Better investment than fast fashion jewelry—it’ll stay beautiful long after trends change.
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