Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Le travail de micro-pavé est une vraie prouesse. Tant de petites pierres serties avec une telle précision, c'est impressionnant. L'effet 'iced-out' est réussi, sans aucun métal apparent.
Okay, this is the perfect 'iced-out' look. The pavé is so tight, it just looks like a solid surface of glitter. The sparkle is literally insane. So much fire.
J'étais un peu hésitante sur le style 'hip hop', mais en fait, ils sont incroyablement chics. La surface entièrement pavée est très luxueuse. Une très belle surprise.
These are just a whole vibe. They're cool, they're sparkly, and they make me feel powerful. What more could you want in an earring?
Habe sie für mein zweites Ohrloch gekauft und sie sind der perfekte, funkelnde Akzent. Sieht super neben meinen Creolen aus.
The D/VVS1 quality in such tiny stones is just a mark of true quality. The sparkle is so clean and bright, it's dazzling. Utterly smitten!
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