Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Yeah, nah, these are tops. The quality is mint. The tiny stones are all secure and they're so ridiculously bright. A proper good find.
Diese Ohrstecker haben Attitude. Sie sind nicht süß oder dezent, sie sind ein Statement. Genau das, was ich wollte.
These are ace. Chuck 'em on and you're good to go. They're comfy as, and the sparkle is just insane. The perfect everyday statement.
These moissanite studs have become my everyday essentials! The sparkle is just as dazzling as my diamond earrings but at a fraction of the cost. Perfect for running errands or a night out!
My go-to earrings for travel! No one questions they aren’t real diamonds, and the secure backing means I can wear them confidently in new places.
Perfect bridal shower gift! My friend said she’d never guess they weren’t real based on their elegance.
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