Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Ein fantastischer Kauf. Die Ohrringe sind super vielseitig und das doppelreihige Design lässt sie besonders und einzigartig aussehen. Fünf Sterne!
The quality you get for this price is unbelievable. They look like they came from a fine jewelry boutique. The tiny moissanites are set with such precision.
Una fascia di pura luce. La lavorazione è impeccabile e l'effetto finale è molto elegante e moderno. Un acquisto eccellente che consiglio a tutte.
Absolutely brilliant! The two rows of pavé moissanites create a wonderful, full band of light. They are beautifully crafted and feel very high-quality. A stunning pair of earrings.
L'effetto della doppia fila di luce è bellissimo, cattura lo sguardo. Sono molto più belli dal vivo che in foto. Un gioiello raffinato.
So chic and radiant! They are lightweight and comfortable, despite the extra row of stones. The moissanites are super high quality. An awesome find!
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