Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Son mis nuevos pendientes favoritos. La doble fila de moissanitas marca la diferencia, se ven más anchos y con más presencia. ¡Son una pasada!
I am so impressed with the quality. Every single tiny stone is bright white and full of fire. The double pavé setting is flawless. A truly brilliant find.
J'ai reçu de nombreux compliments. Tout le monde remarque le détail de la double rangée. Ça change tout ! Elles ont l'air très précieuses.
I opened the box and was so impressed. They are the most perfect, sparkly hoops. The double row is a game-changer. If you love sparkle, you need these.
El efecto de las dos filas de brillantes es precioso, atraen la luz desde todos los ángulos. Son mucho más bonitos en persona. Una joya muy fina.
Bought these as a gift for my sister and she was floored. She loves how the double row gives them a fuller, more glamorous look. A perfect, high-quality gift.
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