Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
They are even more stunning in person. The photos can't capture the full, three-dimensional sparkle that comes from the double-row design. I'm wrapped with them!
O efeito das duas filas de pedras a brilhar é lindo. Captam a luz de uma forma incrível. São ainda mais bonitas ao vivo.
These earrings are just a dream. The continuous band of sparkle from the two rows is beautiful. They make me feel so polished and put-together instantly.
Sie sehen in Wirklichkeit noch besser aus. Das Licht spielt wunderschön auf den beiden Steinreihen. Ein sehr elegantes und hochwertiges Schmuckstück.
These little hoops pack a major punch! The sparkle from two rows of excellent-cut stones is insane. So happy with this gorgeous, high-quality pair.
Son mis nuevos pendientes favoritos. La doble fila de moissanitas marca la diferencia, se ven más anchos y con más presencia. ¡Son una pasada!
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