Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
I bought these for my mother and she adores them. The design is classic enough for her, but the double row adds a modern touch she loves. So elegant.
J'adore ces créoles ! La double rangée de pierres est la touche de luxe parfaite. Elles brillent beaucoup plus que des créoles classiques. Absolument magnifiques.
The sparkle is truly mesmerizing. It’s a very sophisticated and full-bodied shimmer because of the two rows. Beautifully made and look incredibly chic.
Questi orecchini sono diventati i miei preferiti. Sono della misura giusta per tutti i giorni, ma il design a doppia fila li rende adatti anche per la sera.
So sparkly and pretty! The two rows of stones are set closely together, creating a seamless pavement of light. They are incredibly beautiful and I'm so happy with them.
Estas são as minhas novas argolas preferidas. A fila dupla faz com que pareçam mais cheias e luxuosas. O brilho é espetacular.
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