Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Ich trage sie täglich seit 8 Monaten und sie zeigen keine Verschlechterung - perfekt für ein minimalistisches Outfit mit Premium-Look!
A garantia da pele sensível foi essencial para minha escolha: uso até na piscina e não há nenhuma irritação mesmo com furos recentes.
O design infinito faz com que pareçam gemas de alto valor visualmente - um verdadeiro achado nessa faixa de preço!
Better than TV shopping channel earrings at half the price! The double rows create depth like real diamonds while staying comfortable for all-day wear.
Il sistema di chiusura è affidabile al 100% - perfetti per chi vuole stile senza compromessi su comodità o durata!
Wear these with everything from jeans to dresses - the subtle size is versatile yet still statement-making. No more worrying about losing them while changing clothes thanks to the clever post design.
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