Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Sono diventati i miei orecchini di tutti i giorni. Talmente leggeri e comodi che mi dimentico di averli, ma il loro scintillio è sempre presente.
Wore these for a family christening and they were just the ticket. So delicate and appropriate. The sparkle is quite divine.
El brillo es muy fino y elegante. No es un pendiente que llame la atención a gritos, sino por su delicadeza. Me encantan.
Such a lovely sentiment in a beautiful earring. I wear them to remember a loved one. The delicate sparkle is just perfect. I'm so chuffed with them.
Mi mejor amiga y yo nos las compramos juntas para simbolizar nuestra 'amistad para siempre'. Son súper finos, delicados y el brillo es precioso.
I bought these to wear in memory of my mom, and they are perfect. A beautiful symbol of infinite love. They mean the world to me.
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