Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
These are the sweetest, most delicate earrings. The little sparkly infinity loop is the perfect touch of something special for every day. Literally perfect.
Je cherchais un cadeau de demoiselle d'honneur et celles-ci sont parfaites. Un symbole fort, un design délicat... C'est le cadeau idéal.
These have become my new 24/7 earrings. They're so light and comfortable I can sleep in them, no problem. The quality is fantastic, eh?
Son perfectos para el segundo agujero. Un detalle coqueto y con significado que no recarga. Quedan genial con otros aros.
The sparkle is legit amazing for how tiny the stones are. You can tell they're good quality. Looks very schmick.
La calidad del detalle es impresionante. Ver cómo están engastadas las moissanitas tan pequeñas en la curva del infinito es una maravilla.
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