Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The sparkle is legit amazing for how tiny the stones are. You can tell they're good quality. Looks very schmick.
La calidad del detalle es impresionante. Ver cómo están engastadas las moissanitas tan pequeñas en la curva del infinito es una maravilla.
The clasp is secure and they are so easy to put in. Just a really well-made, beautiful earring that I know I'll wear for years.
El diseño es una preciosidad, simple pero muy especial. Son de esos pendientes que te pones y ya no te quitas nunca.
The 0.11-carat weight is the perfect amount for this dainty style. It's just enough sparkle to be noticeable and pretty. So elegant.
Die Qualität der Moissanite ist selbst bei dieser Größe top. Ein klares, helles Funkeln, kein billiges Glitzern. Das macht den Unterschied.
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