Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Für mein Hochzeitsoutfit ideale Wahl: Stechen im Sonnenlicht wie echte Steine und die Verpackung im Tiffany-Blau ist traumhaft.
Luego de perder mis aretes originales, estos se han convertido en mis favoritos - nunca más pagaré por insurances innecesarias.
The infinity cut catches light from every angle – like having tiny rainbows on my ears! Perfect weight to stay comfortable all night.
Nach einem Jahr Tragen zeigen sie keine Verschlechterung – perfekt für Reisen und Fitnessstudio! Die Farbe D überzeugt mit Helligkeit.
Replaced my lost diamond studs and nobody noticed! Even under harsh lighting they stay brilliant. The rainbow flashes are mesmerizing in sunlight.
Perfectos para eventos formales o días normales: la chispazos desde todos los ángulos y el diseño minimalista es elegante.
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