Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
I am so in love with the beautiful infinity shape. These earrings are not just pretty, they're meaningful. The pavé stones sparkle so beautifully in the light.
Die Verarbeitung ist sehr hochwertig. Der Verschluss ist sicher und die Steine sind alle perfekt eingefasst. Man merkt, dass hier auf Details geachtet wurde.
What a lovely, thoughtful design. The infinity loop is so well-defined by the line of sparkling stones. I've had several lovely comments on them already.
Escolhi o banho de ouro amarelo e são lindos e quentes. O tamanho é ideal para o uso diário, adicionando um toque de brilho sem exagero.
Bought these as a friendship gift for my best friend, and she teared up. The infinity symbol was perfect. They are delicate and beautifully made.
Un gioiello delicato che non passa inosservato. La sua brillantezza e il suo design simbolico attirano molti complimenti. Consigliatissimi!
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