Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Die Weißgold-Variante sieht sehr edel und modern aus. Die Steine sind von exzellenter Qualität (D-Farbe), was man am klaren Funkeln sofort erkennt.
These are my new favorite everyday earrings. They are so lightweight and comfortable, and the infinity symbol adds a special, personal touch to my look.
Estes brincos provam que a beleza está nos detalhes. O design do infinito é intemporal e as pedras de alta qualidade fazem toda a diferença.
Absolutely delighted with these. The infinity symbol is such a lovely, meaningful design. The pavé stones are exquisite and provide a beautiful, continuous shimmer.
Li ho regalati a mia moglie per il nostro anniversario, simbolo del nostro amore eterno. Li ha adorati. Un gioiello elegante e molto simbolico.
Perfect for my minimalist style. They add a touch of elegance and meaning without being flashy. The quality is fantastic for such a delicate piece.
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