Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Li ho regalati a mia moglie per il nostro anniversario, simbolo del nostro amore eterno. Li ha adorati. Un gioiello elegante e molto simbolico.
Perfect for my minimalist style. They add a touch of elegance and meaning without being flashy. The quality is fantastic for such a delicate piece.
J'ai offert ces boucles d'oreilles à ma mère pour son anniversaire. Le symbole de l'amour éternel était parfait. Elle les a trouvées magnifiques.
I am so in love with the beautiful infinity shape. These earrings are not just pretty, they're meaningful. The pavé stones sparkle so beautifully in the light.
Die Verarbeitung ist sehr hochwertig. Der Verschluss ist sicher und die Steine sind alle perfekt eingefasst. Man merkt, dass hier auf Details geachtet wurde.
What a lovely, thoughtful design. The infinity loop is so well-defined by the line of sparkling stones. I've had several lovely comments on them already.
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