Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Got tons of compliments at a family reunion where everyone’s wearing diamond studs—it’s unreal!
I’m a teacher, so understated sparkle is key. These are perfect—they don’t look cheap but still dazzle subtly in all lighting.
I’ll never go back to costume jewelry. These look so legit I’ve been asked to explain my 'new diamonds' at work weekly!
Lightweight but substantial enough to make me feel polished—my new anytime accessory after years of disappointment!
Thought I’d miss diamonds, but these are so convincing! Lightweight and great for working out—people always ask where I got them.
Wore them on a flight overseas and got asked how much multiple times (then told how much & watched jaws drop).
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