Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
If you love clean, minimalist lines but appreciate a clever detail, you will love these. They are simple, elegant, and beautifully made.
A qualidade do trabalho é impressionante. Assentar pedras tão pequenas num gradiente perfeito mostra uma grande atenção ao detalhe. Parecem joias de designer.
The white gold plating is flawless and bright. It gives them a very cool, almost platinum-like look that perfectly complements the modern design.
Perfetti per il mio secondo buco. Il design a scalare aggiunge una texture visiva molto interessante al mio 'ear stack'. Stanno benissimo.
The open hoop design is so modern and chic. Paired with the unique stone layout, it feels like a piece from a high-end designer. So happy with them.
Wenn ihr einen Ohrring sucht, der nicht langweilig ist, aber trotzdem total elegant, dann habt ihr ihn gefunden. Absolute Empfehlung!
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