Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The D/VVS1 quality in such tiny, varied stones is just a mark of true quality. The sparkle is so clean and bright. A very well-made piece.
A forma como as pedras aumentam de tamanho ao longo da argola é um detalhe de design que faz toda a diferença. Muito mais interessante que um pavé uniforme.
The open-end design makes them so easy to put on in the morning. No fiddling with tiny clasps, which I really appreciate.
Ich liebe es, wie das Funkeln entlang der Creole quasi 'anwächst'. Ein sehr subtiles, aber extrem schickes Detail. Ich bin total begeistert.
Genuinely couldn't be happier. They are comfortable, unique, and beautifully sparkly. A very solid five stars from me.
Mes nouvelles favorites pour tous les jours. Elles sont si légères. Le design avec le dégradé de pierres est la touche d'originalité parfaite.
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