Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Die abgestufte Anordnung der Steine ist eine geniale Idee. Es macht den Ohrring so viel interessanter als ein simples Pavé. Ein sehr gelungenes, modernes Design.
These are the perfect addition to my jewellery collection. Dainty enough for every day but unique enough to feel special. A proper good find.
Sono diventati i miei orecchini preferiti. Leggeri, comodi, ma con quel dettaglio di design che cattura l'attenzione. La brillantezza è super raffinata.
These are perfect for my second piercing. The graduated design adds a really cool texture to my ear stack. So delicate and so pretty.
Je cherchais une créole qui ne soit pas comme tout le monde. Le concept des pierres de taille croissante est super original. C'est chic, moderne et l'éclat a un flux magnifique.
The D/VVS1 quality in such tiny, varied stones is just a mark of true quality. The sparkle is so clean and bright. A very well-made piece.
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