Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The open-back design makes them so easy to put in. No more struggling with butterfly backs. It’s a small thing, but it makes a big difference.
Cercavo un punto luce che non fosse il solito brillantino e questi sono perfetti. La scintilla è delicata, non pacchiana. Un tocco di classe per tutti i giorni.
I've been looking for the perfect pair of C-hoops and these are brilliant. The pavé moissanite makes them look so posh and delicate. Utterly stunning.
Perfekt für mein zweites Ohrloch! Sie sind so zierlich und stören meine anderen Ohrringe überhaupt nicht. Das Funkeln ist dezent, aber wunderschön.
These are just the ticket for a bit of understated office glamour. They're not distracting, but they add a definite touch of class. Really lovely.
Son ideales para mi segundo y tercer agujero. Añaden el toque de brillo justo sin recargar el look. Me flipa cómo quedan con otros aros.
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