Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Tellement confortables ! Je peux dormir avec sans aucun problème. Ce sont les boucles d'oreilles parfaites du quotidien.
Genuinely couldn't be happier. They are the epitome of simple elegance. A very solid five stars from me.
A qualidade do pav é é incrível. As pedrinhas são minúsculas mas brilham imenso! Dá para ver que são moissanites de boa qualidade (D/VVS1).
Honestly, a perfect little earring. The quality feels great, the S925 silver doesn't irritate my sensitive ears, and the sparkle is beautiful.
Das Funkeln ist dezent genug fürs Büro, aber man fühlt sich trotzdem ein bisschen glamourös. Die perfekte Balance.
Received these as a gift and they are just so sweet and delicate. The C-hoop style is very modern and easy to wear. A new favourite.
You may also like