Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Diese offenen Creolen sind mein neuer Favorit! Das Design ist super modern und die drei kleinen Steine funkeln wunderschön. Ich habe sie in Gelbgold gewählt.
A beautiful design. The open hoop is very on-trend, and the three-stone detail makes them look like a much more expensive designer piece.
La taille est idéale. Elles habillent l'oreille avec beaucoup de grâce. Le scintillement des trois pierres est visible mais reste délicat.
These hoops are so versatile. They look great with a casual t-shirt but are also elegant enough for a nice dinner out. A truly wonderful design.
Sono rimasta colpita dalla brillantezza delle tre piccole pietre. Nonostante le dimensioni, risplendono magnificamente. Un gioiello di grande effetto.
The craftsmanship is excellent. The three stones are set perfectly and securely along the hoop. A really well-made piece that feels durable.
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