Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Questi cerchi sono diventati i miei preferiti. Il design è semplice ma il dettaglio delle tre pietre li rende unici. La manifattura è eccellente.
Over the moon with how pretty these are. The trio of stones gives the perfect amount of sparkle. My new go-to pair for sure.
Fiquei impressionada com o brilho das três moissanites. Apesar de pequenas, brilham intensamente. Dão um toque de sofisticação.
Heaps of compliments on these already. Everyone loves the unique C-shape and comments on the sparkle. A fantastic buy.
Diese offenen Creolen sind mein neuer Favorit! Das Design ist super modern und die drei kleinen Steine funkeln wunderschön. Ich habe sie in Gelbgold gewählt.
A beautiful design. The open hoop is very on-trend, and the three-stone detail makes them look like a much more expensive designer piece.
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