Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
My new favourite earrings for a night out. They are so wonderfully sparkly and eye-catching. I felt ever so glamorous wearing them.
Oubliez les petites créoles discrètes. Celles-ci jouent dans la cour des grandes ! Le demi-carat de moissanites pavées offre une brillance intense et luxueuse. Je suis fan.
These are the star of my ear stack, no question. All my other little earrings are just the backup dancers now. These are the main event.
La calidad del pavé es de diez. Una línea continua y perfecta de moissanitas que brillan como si no hubiera un mañana. Se ven súper caros.
The open-end design is so easy to wear. No fiddling with tiny clasps, which I appreciate. And the look is so sleek and modern.
Si te gusta el 'brilli-brilli', ¡estos son tus pendientes! El medio quilate de piedrecitas crea una banda de fuego que es una auténtica fantasía. No puedo dejar de mirarlos.
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