Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The D/VVS1 quality is apparent, even in the tiny stones. The sparkle is so pure and white. It’s a very high-end, clean look. So pleased.
A combinação do design minimalista com o brilho máximo é simplesmente genial. Uma das minhas melhores compras de joalharia de sempre.
Yeah, nah, these are my new party earrings. They're so glam and fun. They make you feel instantly ready for a good time. A proper good find.
Si vous aimez les bijoux qui se remarquent, mais avec une touche de modernité, n'hésitez pas. Elles sont encore plus impressionnantes en vrai.
Love the yellow gold plate. It's a proper rich gold that makes all that sparkle look even more luxe and over-the-top in the best way.
La lumière qu'elles renvoient est dingue. On voit la qualité des pierres D/VVS1. Ce n'est pas un simple scintillement, c'est une vraie lumière pure.
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