Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
My new favourite for my cartilage piercing! The size is perfect and it was easy to put in. It’s so sparkly and I love that it’s high-quality moissanite.
Un regalo perfecto para mi sobrina. Son delicados, seguros y con el toque de brillo justo para su edad. Le han encantado.
So pretty and dainty! I bought these for my second piercing and the size is perfect. They catch the light beautifully without being too much. Absolutely love them.
Um toque de luz muito delicado. O banho de ouro amarelo é lindo e realça o brilho das pedras. Uma compra que valeu muito a pena pela sua simplicidade e beleza.
Literally the most perfect tiny hoops. The subtle line of sparkle is so much prettier than a plain hoop. I can't stop looking at them. A definite 5-star product!
Der leichte Schimmer ist wunderschön. Sie sind nicht protzig, sondern verleihen einfach einen Hauch von Eleganz. Ich liebe die Kombination aus Gelbgold und den hellen Steinen.
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