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Description

Shipping Policy

We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).

Delivery times vary by destination:
  • North America: 6-12 business days
  • Europe: 5-13 business days
  • Australia: 6-12 business days
  • Southeast Asia: 5-12 business days
  • Middle East: 6-14 business days
  • South America: 8-20 business days
  • Africa: 8-20 business days
Please note that these are estimated delivery times and may vary depending on customs clearance and other factors beyond our control.

1 Year Warranty

At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.

Warranty Terms:
  • Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
  • Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
  • Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
  • All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
  • Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.

If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!

L
Lisa F.
2025-11-20

So pretty and dainty! I bought these for my second piercing and the size is perfect. They catch the light beautifully without being too much. Absolutely love them.

F
Filipe C.
2025-11-13

Um toque de luz muito delicado. O banho de ouro amarelo é lindo e realça o brilho das pedras. Uma compra que valeu muito a pena pela sua simplicidade e beleza.

V
Victoria F.
2025-11-06

Literally the most perfect tiny hoops. The subtle line of sparkle is so much prettier than a plain hoop. I can't stop looking at them. A definite 5-star product!

E
Eva H.
2025-10-29

Der leichte Schimmer ist wunderschön. Sie sind nicht protzig, sondern verleihen einfach einen Hauch von Eleganz. Ich liebe die Kombination aus Gelbgold und den hellen Steinen.

H
Heather A.
2025-10-18

These are my 'no-makeup makeup' earrings. They make me look finished and polished with minimal effort. The subtle sparkle is just perfect and so pretty.

F
Francisca C.
2025-10-12

Para quem ama um estilo minimalista, são ideais. Um toque de brilho subtil que faz toda a diferença. A qualidade do material parece ser ótima.

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Free Shipping and Easy Returns

Easy Returns

We accept returns within one month of receiving your order for unworn items.

Warranty

Each Moissanite gemstone is backed by an honest limited life-time warranty.

Delivered Insured

Delivered insured and straight to your door. Ring box is protected by a gift box.