Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Assolutamente stupendi nella loro semplicità. La luce che emanano è pura e brillante. Un gioiello da avere assolutamente.
These are my first moissanite pieces and I'm officially a fan. The quality in such a tiny package is truly impressive.
Ich bin total begeistert von der feinen Verarbeitung. Die kleinen Steinchen funkeln unglaublich schön im Licht. Sehr hochwertig und trotzdem alltagstauglich.
Exactly what I was looking for! They're small, classic, and the moissanites have a beautiful, delicate glint. So chic and understated.
São tão leves e confortáveis que nem sinto que os estou a usar. Um mimo de brinco que dá um toque especial a qualquer visual.
I am so pleased with these! They look smashing with my hair pulled back. The D colour stones are so bright and lovely.
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