Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Um toque de brilho discreto e muito chique. A cor D das pedras dá-lhes uma luz incrível. Parecem joias de luxo.
The sparkle is so delicate and pretty! They look way more expensive than they were. The white gold plating is flawless.
La taille excellente des pierres fait toute la différence. Elles scintillent magnifiquement malgré leur petite taille. Un achat que je recommande.
Absolutely top-drawer quality. From the certified stones to the 18K gold plating on sterling silver, every detail is perfect.
After struggling with heavy earrings, these lightweight hoops feel like nothing but still make me shine at work meetings.
After losing my diamond studs twice in a month, I decided to switch to these. They’re so close to real that my friends couldn’t tell! Plus, the hypoallergenic posts are a relief for sensitive ears.
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