Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
I feel so effortlessly chic with these on. They are genuinely beautiful in their simplicity and the quality is obvious.
A qualidade é surpreendente. O corte excelente das pedras faz toda a diferença no brilho. Uma compra fantástica!
From the moment I opened the box, I was impressed. They are so beautifully delicate and the sparkle is so clean and bright.
Perfetti per tutti i giorni. Sono leggeri, comodi e il materiale è di ottima qualità. L'argento placcato oro non mi crea problemi.
This is it. The perfect subtle hoop. The D color stones create a delicate, crisp sparkle that is just so pretty. Living in these now.
Sono diventati i miei orecchini preferiti. Aggiungono un tocco di classe senza essere vistosi. Il rapporto qualità-prezzo è ottimo.
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