Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Questi orecchini a cerchio sono deliziosi! La dimensione è perfetta per un look minimalista ma luminoso. Li indosso sempre.
I wanted something sparkly for everyday that wasn't over the top, and these are perfect. They just give a little twinkle. So happy!
Ideales para mi segundo agujero. Se ajustan perfectamente al lóbulo y son súper cómodos de llevar. La calidad es de primera.
These earrings are giving quiet luxury vibes. The sparkle is subtle, sophisticated, and simply gorgeous. I feel so chic.
Me encanta lo finos y delicados que son. Las moissanitas son pequeñas pero brillan muchísimo gracias al corte excelente. ¡Una maravilla!
Such a fantastic alternative to diamond huggies. You get all of the beauty and quality without the huge price tag. I'm telling everyone.
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