Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Thought I’d only wear these on dates, but now they’re staples in my wardrobe! Perfect balance of elegance and affordability.
Took photos in natural light and couldn’t believe how realistic they looked—I’m sold on Moissanite now!
Took these on vacation as a 'no-risk' alternative and loved how they paired with everything from casual outfits to evening looks.
These hoop earrings are a game-changer! The sparkle rivals my real diamonds, and I’ve worn them every day since arriving. Perfect for a minimalist look that still catches eyes everywhere I go.
Perfectly sized for my second piercing—they add sparkle without being too flashy for everyday office wear.
Picked these over lab-grown diamonds because of the price point, and I’m not disappointed! The sparkle is unmatched for daily wear.
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