Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Die Ohrringe sehen viel teurer aus, als sie waren. Der exzellente Schliff der Steine sorgt für ein fantastisches Feuer. Das GRA-Zertifikat schafft zusätzliches Vertrauen.
Honestly, the value is incredible. You get top-tier specs—D color, VVS1 clarity—for such a great price. They look like a million bucks. So happy I found this site.
O brilho é deslumbrante! Captam a luz de uma forma espetacular. Já me perguntaram várias vezes onde os comprei. São ainda mais bonitos ao vivo.
These are bloody gorgeous! The cut is excellent, just as described. They catch the light from every angle. I feel so put-together when I wear them.
Lucen muchísimo más caros de lo que son. El fuego de las moissanitas es superior al de cualquier otra piedra. Una joya verdaderamente especial.
I’ve been wearing these non-stop since they arrived. They are so comfy and the perfect accessory for literally any outfit. Ten out of ten from me!
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