Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
These hoops go with everything! From my workout gear to a nice dress for dinner. They add the perfect amount of sparkle to any look.
Je suis absolument ravie ! Ces créoles sont magnifiques, l'éclat des moissanites est incroyable. Elles sont chics et parfaites pour tous les jours. Un achat que je ne regrette pas.
Got these for my birthday and I haven't taken them off. They are so comfortable to sleep in and don't irritate my sensitive ears at all. 10/10 recommend!
Muito confortáveis e leves. O acabamento é impecável e as pedras estão muito bem seguras. Uma peça que vale totalmente a pena.
I bought the yellow gold plated version and they are stunning. The warmth of the gold with the icy-white moissanite is a perfect combination. Totally in love!
Die Ohrringe sehen viel teurer aus, als sie waren. Der exzellente Schliff der Steine sorgt für ein fantastisches Feuer. Das GRA-Zertifikat schafft zusätzliches Vertrauen.
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