Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
What a bargain! They look just like real diamonds, if not better because of the extra sparkle. The GRA certificate gives you that extra peace of mind too.
Un rapporto qualità-prezzo eccezionale. Sembrano gioielli di lusso. Sono diventati subito i miei orecchini preferiti in assoluto.
Bloody brilliant! These earrings are stunning. The sparkle is insane, heaps better than I expected. They look so boujee but the price was so good.
Quelle brillance ! La coupe est vraiment excellente, les pierres scintillent de mille feux. La qualité est au rendez-vous, le plaquage en or 18 carats est superbe.
These hoops are the perfect size! Not too big, not too small, just the right amount of daily glam. The sparkle is insane, pictures don't do them justice.
J'ai pris la version plaquée or jaune et c'est sublime. Le contraste avec l'éclat blanc des moissanites est magnifique. Très très chic !
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