Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Je suis ravie. Elles sont encore plus belles en vrai. La qualité des moissanites est bluffante, elles brillent de mille feux. Pour un look très sophistiqué.
My new favourite statement earrings. They are bold but still so classy. The sparkle is just so clean and intense. I feel so chic and stylish wearing them.
Un design 'demi-éternité' pour les oreilles, c'est génial ! Les six pierres sont de la taille parfaite pour créer cette ligne de lumière ininterrompue.
Get ready for compliments! The continuous six-stone design is a real conversation starter. The way the stones catch the light is so eye-catching.
Replaced my cheap CZ hoops after 2 years of fading. These look brand-new after daily use—lab-grown quality wins!
The posts are ultra secure even during yoga flows and Pilates. No more worrying about losing earrings mid-class!
You may also like