Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Literally the most brilliant hoops I own. The six-stone layout is so luxe and beautiful. I can't stop looking at them in the mirror. A definite 5-star product!
Die Qualität ist auf den ersten Blick sichtbar. Jeder der 12 Steine ist perfekt klar und brillant. Sie sehen viel teurer aus, als sie waren. Absolut empfehlenswert.
The 'eternity band' look for your ears! The six stones are the perfect size to create a seamless arc of brilliance. So elegant and sophisticated.
La brillance est continue et intense. C'est le bijou parfait pour une grande occasion ou simplement pour se faire plaisir. Un achat que je ne regrette pas.
I opened the box and just said 'WOW'. They are the most brilliant, sparkly hoops I have ever seen. If you love a lot of bling, these are a must-have.
Je suis ravie. Elles sont encore plus belles en vrai. La qualité des moissanites est bluffante, elles brillent de mille feux. Pour un look très sophistiqué.
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