Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Ficam perfeitas na orelha, bem justinhas. São as 'huggies' ideais. E o brilho? Uau. As minhas amigas pensaram que eram diamantes.
My ears are ridiculously sensitive, so I was nervous. But the S925 silver is legit. Been wearing them 24/7 with zero issues. Plus, they're gorgeous.
Endlich die perfekten Creolen für jeden Tag gefunden! Ich trage sie nonstop, sogar beim Schlafen, und merke sie gar nicht. Genau die richtige Größe und Dosis an Bling.
I got these as a gift and I'm so thrilled. They go with absolutely everything in my wardrobe, from casual to dressy. The perfect versatile earring, eh?
Mi nuevo secreto para parecer arreglada sin esfuerzo. Un moño, estos pendientes, ¡y lista! Son mi mejor compra del año, sin duda.
Can't believe the fire on these little things! The excellent cut makes all the difference. They look dazzling without being tacky. Just pure class.
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