Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
It's the little details that matter. The stones are all perfectly set, the clasp is strong... you can tell they're well-made. A very solid five stars from me.
On peut parler de leur brillance deux secondes ? C'est une folie ! J'ai l'impression d'avoir des étoiles aux oreilles. Mes copines sont toutes jalouses.
Stoked with these! They're the perfect little huggie but with heaps more sparkle than usual. The quality feels legit solid, not flimsy at all.
Tellement confortables que j'oublie que je les porte. C'est exactement ce que je recherche pour des boucles d'oreilles de tous les jours.
The GRA certificate was a nice touch. Makes you feel confident in what you're buying. The stones are flawless, as promised. 10/10 from me.
A ver, si estás dudando, deja de dudar y cómpralos. En serio. El brillo es de otro planeta. Mis amigas no dejan de preguntarme por ellos.
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