Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
A ver, si estás dudando, deja de dudar y cómpralos. En serio. El brillo es de otro planeta. Mis amigas no dejan de preguntarme por ellos.
I wasn't expecting them to be THIS good, if I'm honest. The quality is top-notch. The little click when you fasten them is so satisfying and secure.
Hab sie in Gelbgold bestellt. Die Farbe ist richtig schön satt und warm, nicht so billig-gelb. Sieht super aus mit den strahlend weißen Steinen.
I'm a yellow gold girl and the plating on these is perfect. A really warm, rich color that hasn't faded at all. They look so good with the bright white stones.
Ok, devo dirlo: sono pazzeschi. Brillano da morire, molto più di quanto mi aspettassi. La fila continua di 8 pietre fa un effetto stupendo.
Can we talk about the fire on these?! Pictures will never do them justice. Every time I move my head, they just light up. I'm obsessed, for real.
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