Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Wore them during a hiking trip in Iceland; stayed secure through rain, wind, and even accidental falls on gravel paths!
Took them to a wedding and felt confident—guests asked where I got “my new diamonds.” Sold on the value!
Thought they’d look too small, but paired with hoop earrings, the combo is stunning! Worth every penny at this price point.
Lightweight but makes a statement—ideal for when I wear minimalist outfits but want something that catches eyes.
My husband couldn’t tell they weren’t diamonds at first glance! Saved enough on the price to finally upgrade our weekend getaway plans.
I’ve worn these every day since arriving—they hold up to gym sessions and swimming better than my cheaper diamond simulants.
You may also like