Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
For anyone debating, the 3mm stones really do make a difference. You can see the individual flashes of rainbow fire from each one. Just beautiful.
Ein Geschenk von meiner Mutter zum Examen und sie hätte es nicht besser treffen können. Sie sind klassisch, edel und die fünf Steine funkeln so unglaublich.
Fair dinkum, these are the perfect hoops. The half-carat weight is just right – enough bling to get noticed but you can still rock 'em daily. An absolute winner.
Son mis pendientes 'para todo'. Los llevo sin parar desde que llegaron. Son cómodos y el brillo que dan a la cara es increíble. Un básico elevado a otro nivel.
A deadset winner. Comfy, sparkly, classic design, and they go with everything. Ticks all the boxes for me.
Sono i miei nuovi orecchini 'mai più senza'. Talmente comodi che li tengo anche per dormire, ma così brillanti da elevare qualsiasi look. Perfetti.
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