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Description

Shipping Policy

We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).

Delivery times vary by destination:
  • North America: 6-12 business days
  • Europe: 5-13 business days
  • Australia: 6-12 business days
  • Southeast Asia: 5-12 business days
  • Middle East: 6-14 business days
  • South America: 8-20 business days
  • Africa: 8-20 business days
Please note that these are estimated delivery times and may vary depending on customs clearance and other factors beyond our control.

1 Year Warranty

At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.

Warranty Terms:
  • Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
  • Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
  • Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
  • All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
  • Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.

If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!

I
Isabella M.
2026-06-24

Wow! The five 3mm stones create such a brilliant band of light. They look like a million bucks. The D color is so incredibly white and crisp.

A
Angela G.
2026-06-14

Amo le pietre da 3mm! Finalmente un cerchietto dove le pietre non sono solo puntini, ma si vede chiaramente il loro fuoco e la loro brillantezza. Tutta un'altra storia.

a
aAshley a.
2026-06-06

These were a 'just because' gift to myself and I have zero regrets. They make me feel so polished and glamorous, even in a sweatshirt. A major confidence boost.

M
Mar C.
2026-06-05

Fue un regalo de graduación y no pueden ser más perfectos. Son clásicos, brillantes y un recuerdo precioso para toda la vida.

K
Kathleen T.
2026-05-29

The yellow gold plating is rich and beautiful. It makes the five bright white stones pop so much. A very luxurious and classic combination.

C
Cláudia S.
2026-05-26

Estes são os meus brincos 'para tudo e mais alguma coisa'. O tamanho é perfeito. O brilho de meio quilate é notável mas super usável no dia a dia.

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Free Shipping and Easy Returns

Easy Returns

We accept returns within one month of receiving your order for unworn items.

Warranty

Each Moissanite gemstone is backed by an honest limited life-time warranty.

Delivered Insured

Delivered insured and straight to your door. Ring box is protected by a gift box.