Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
¡Preparaos para que todo el mundo os pregunte por ellos! El brillo de las cinco piedras es súper llamativo. Parecen una joya de alta gama. Un éxito total.
I reckon this is the perfect everyday luxury. They make you feel a bit fancy, even when you're just kicking about. A proper good confidence boost.
Si buscas unos aros que se noten, que tengan 'vidilla', estos son. Las cinco piedras crean una banda de luz preciosa.
These are the perfect 'special' everyday earring. The half-carat weight makes them feel quite luxurious, but they're still classic enough for the office. Just perfect.
La qualità si percepisce al primo sguardo. Le cinque moissaniti sono identiche, bianchissime e purissime. Sembrano diamanti di altissima qualità.
This is a proper hoop earring. The 0.5-carat weight gives it a lovely presence on the ear. A very solid, well-made piece of jewellery.
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