Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
La qualité est vraiment exceptionnelle. On dirait des diamants parfaitement assortis. Le fermoir est solide, on ne risque pas de les perdre.
The half-carat size is a deadset sweet spot. It's got presence without being over the top. Looks classy as.
Le feu de ces moissanites est spectaculaire. Chaque pierre de 3mm lance des éclats de couleur. C'est bien plus vivant que des pierres plus petites.
The clasp is very secure, which is so important. They click into place with confidence. And the sparkle... just wow. A fantastic purchase, eh?
Parecen una mini pulsera 'tennis' para la oreja. El diseño de cinco piedras es un clásico que nunca falla. Súper elegantes.
The fire in these 3mm stones is incredible. You can see the little rainbow flashes from each individual stone. It's a stunning effect.
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