Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Perfect for a sophisticated, unique look. The geometric flower is very stylish. I've been looking for hoops that were different, and these are it. Love them!
Elles ajoutent une touche de fantaisie et d'élégance. Le motif floral est très bien pensé et la qualité est au rendez-vous. Je ne les quitte plus.
I chose these for my anniversary and they were perfect. So romantic and charming. The way the flower cluster sparkles is just beautiful.
Le cadeau parfait pour ma meilleure amie. Le design du trèfle porte-bonheur est une super idée. Elle était ravie. Elles sont vraiment superbes.
The sparkle is truly lovely. It’s a very bright and cheerful glint of light that comes from the floral cluster. Beautifully made and timeless in a unique way.
Je suis complètement fan de ces créoles ! Le petit détail de la fleur à trois pierres est adorable et très original. Elles scintillent de mille feux.
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