Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The sparkle from the three D-color stones in a cluster is so much more impressive than a single stone. They look like a little bouquet of diamonds on my ears.
Que brincos tão charmosos! O detalhe da flor com as três pedras é um encanto e brilha imenso. Adoro o quão únicos eles são.
These are beautifully made and so unique. A perfect way to wear hoops but with a little extra personality. The quality is excellent and they feel very secure.
Ich habe so viele Komplimente für das einzigartige Design bekommen. Die drei Steine zusammen funkeln viel mehr als ein einzelner Stein. Sehr empfehlenswert.
I bought these on a whim and I'm so glad I did. They are breathtakingly pretty and unique. The sparkle is bright and cheerful, and they feel so well-made.
Questi orecchini a cerchio sono deliziosi! Il piccolo fiorellino composto da tre pietre è un dettaglio originale e super scintillante. Li adoro!
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