Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
A qualidade das pedras é impressionante, super brancas e brilhantes. O design da pequena flor é o que os torna tão especiais. Uma compra fantástica.
Literally the most perfect unique hoops. The three-stone flower is so much more interesting than a plain hoop. I can't stop looking at them. A definite 5-star product!
Das Design ist so hübsch und feminin. Die drei Steine bilden eine strahlende kleine Blume. Eine tolle Abwechslung zu meinen schlichten Creolen.
The sparkle from the three D-color stones in a cluster is so much more impressive than a single stone. They look like a little bouquet of diamonds on my ears.
Que brincos tão charmosos! O detalhe da flor com as três pedras é um encanto e brilha imenso. Adoro o quão únicos eles são.
These are beautifully made and so unique. A perfect way to wear hoops but with a little extra personality. The quality is excellent and they feel very secure.
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