Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Diese Creolen sind einfach bezaubernd! Das kleine Kleeblatt-Detail aus den drei Steinen ist ein echter Blickfang und funkelt wunderschön. Ich liebe dieses verspielte Design.
The quality you get for this price is unbelievable. They look like they came from a fine jewelry boutique. The moissanites are so crisp and clear.
Un gioiello davvero raffinato. La lavorazione del piccolo fiore è impeccabile e le pietre sono luminosissime. Sembrano molto più costosi.
I am thoroughly impressed. The cut of the stones is excellent, making the flower cluster sparkle beautifully. My new favourite earrings for a polished, feminine look.
A flor/trevo de três pedras é o detalhe mais fofo. Têm um brilho espetacular e parecem joias muito mais caras. Recomendo totalmente.
Elegant, unique, and perfectly sparkly. These charming hoops checked all my boxes. The GRA certificate is a fantastic touch that confirms the moissanite quality.
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