Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
I am so impressed with the quality. The three moissanites on each hoop are perfectly matched and have so much fire. A truly brilliant and beautiful design.
Die Größe ist ideal für den Alltag. Sie sind nicht zu groß, aber das funkelnde Detail macht sie trotzdem besonders. Trage sie fast jeden Tag.
Received these as a gift and I'm so smitten. They are the definition of charming and unique. The quality is obvious and the sparkle is just perfect.
São ainda mais bonitos ao vivo. O cluster de três pedras capta a luz de uma forma maravilhosa. Recebo imensos elogios sempre que os uso.
The 18K yellow gold plating is rich and warm, and it makes the sparkly flower cluster pop. A really well-executed and eye-catching design.
A qualidade das pedras é impressionante, super brancas e brilhantes. O design da pequena flor é o que os torna tão especiais. Uma compra fantástica.
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