Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
These are utterly magnificent. The way the different sized stones work together is so clever. It creates a really rich, textured sparkle. I'm so chuffed.
Ces boucles d'oreilles ont un vrai côté 'couture'. Le design avec plusieurs tailles de pierres est très recherché et fait penser à une pièce de grand créateur. Elles sont magnifiques.
My husband got these for our anniversary and I was speechless. The design is so intricate and the sparkle is just breathtaking. The most beautiful earrings I own.
Parecen de una firma de alta joyería. El diseño es complejo y el trabajo de engaste de las diferentes piedras es perfecto. Un valor increíble.
A proper statement piece. The 0.74-carat total weight gives them a wonderful presence. They are the epitome of modern glamour. Just brilliant.
A riqueza de detalhes desta peça é o que mais impressiona. A combinação das pedras de 5mm, 3mm e 1mm cria uma textura de brilho única e muito luxuosa. Estou apaixonada.
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