Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Received these as an anniversary gift and I was just floored. They are so intricate and elegant. The sparkle is honestly breathtaking. A new favourite.
Das Funkeln ist nicht eintönig. Man hat das große Feuer vom 5mm-Stein und das feine Glitzern von den kleineren. Das macht sie so besonders.
The design is just exquisite. The larger stone provides the drama, while the smaller ones add a delicate shimmer. A really well-balanced and beautiful piece.
Son mis nuevos pendientes para ocasiones especiales. Tienen muchísima presencia pero son elegantísimos. El brillo de los 0.74 quilates es una pasada.
These are a true statement earring. The 0.74-carat total weight is very noticeable and glamorous. Perfect for a wedding or a big celebration, for sure.
El brillo es multicapa. Tienes los destellos grandes de la piedra de 5mm y el brillo constante de las pequeñas. El efecto es hipnótico.
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