Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
La calidad de cada una de las piedras es impecable. Desde la más pequeña a la más grande, todas son D/VVS1. El efecto global es de una limpieza y un brillo absolutos.
I just love how they catch the light. You get different kinds of flashes from the different facets. A very lively and captivating effect.
Para um brinco tão trabalhado e com tantas pedras, são surpreendentemente confortáveis de usar a noite toda. Perfeitos.
This isn't a quiet, everyday earring. This is for when you want to make an impression. And they certainly do. The sparkle is just spectacular.
Ce que j'aime, c'est la texture de la lumière. Ce n'est pas un éclat uniforme. La grosse pierre donne le flash, et les petites créent un halo scintillant. C'est incroyablement sophistiqué.
The sparkle is so full and textured. It’s not just one note. It’s a whole symphony of light. Truly a special pair of earrings.
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