Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Wore these to a formal ball and they were the perfect accessory. So much more interesting than a simple drop earring. The sparkle is simply divine.
Mio marito me li ha regalati per il nostro anniversario e ha superato se stesso. Sono un capolavoro di design e di luce. Non potrei essere più felice.
The yellow gold plating looks so rich and stunning with this design. It gives them a very warm, almost vintage couture vibe. I'm in love.
La forma en que han combinado las piedras de 1mm, 3mm y 5mm es una genialidad. Crea una textura de brillo súper rica y dinámica. Una obra de arte.
Good onya for such a unique design! It’s so much more interesting than just a line of same-sized stones. Heaps of personality.
Se amate i gioielli unici che raccontano una storia, questi sono per voi. Il design è così particolare che non passerà mai inosservato. Magnifici.
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