Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
These outsparkle cubic zirconia by miles! The round cut’s prismatic effect makes them look heavier than 0.9ct.
Idéal pour les voyages : résistent à la saleté et aux chocs physiques sans perdre leur brillance étincelante.
These replaced my lost diamonds completely. The D color is ice-white and the clarity tricks even my jeweler friend who’s seen lab-grown before!
Son mi nuevo favorito para fiestas nocturnas: el brillo interno crea destellos de colores como gemas de alta gama y son super ligeras!
Survived a cross-country move unscathed! The posts are sturdy yet lightweight, and the sparkle is still mirror-bright after 8 months.
Ideal para mulheres que querem luxo sem riscos: podem usar em viagens sem medo e substituir facilmente se perderem!
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