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Description

Shipping Policy

We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).

Delivery times vary by destination:
  • North America: 6-12 business days
  • Europe: 5-13 business days
  • Australia: 6-12 business days
  • Southeast Asia: 5-12 business days
  • Middle East: 6-14 business days
  • South America: 8-20 business days
  • Africa: 8-20 business days
Please note that these are estimated delivery times and may vary depending on customs clearance and other factors beyond our control.

1 Year Warranty

At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.

Warranty Terms:
  • Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
  • Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
  • Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
  • All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
  • Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.

If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!

E
Eleonora B.
2025-11-20

La brillantezza è spettacolare. I 0.9 carati totali si vedono tutti. Il design con le tre moissaniti da 4mm è un vero e proprio statement di stile. Qualità superba.

H
Heather F.
2025-11-01

The three-stone design is just magnificent. Each stone is so bright and clear, you can really see the D color quality. These are my new favorite earrings for special occasions.

S
Samanta U.
2025-10-18

Estes brincos são puro luxo. O design é intemporal mas com um toque arrojado graças às três pedras. Estou absolutamente fascinada por eles.

G
Grace E.
2025-10-09

These are gorgeous! The three-stone progression creates such a beautiful effect. They look amazing with my hair pulled back to really show them off.

E
Elke W.
2025-10-08

Ideal für tägliche Tragung! Kein Einrasseln oder Verschlechterung nach sechs Monaten täglichem Tragen - die Edelveredlung hält sogar bei Salzwasserbaden an!

J
Jean W.
2025-09-24

Wore these swimming in the ocean and didn’t lose a bit of shine! The 18k plating stays golden even after saltwater exposure.

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Free Shipping and Easy Returns

Easy Returns

We accept returns within one month of receiving your order for unworn items.

Warranty

Each Moissanite gemstone is backed by an honest limited life-time warranty.

Delivered Insured

Delivered insured and straight to your door. Ring box is protected by a gift box.