Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
El regalo perfecto. Mi novio me los regaló y son aún más bonitos en persona. Tienen un fuego y un brillo que hipnotizan. Son mis pendientes favoritos sin duda.
The quality you get for this price is unbelievable. They look like they came from a luxury jeweler. The moissanites are so crisp, clear, and full of rainbow flashes.
Sono luminossissimi! Le pietre sono state tagliate alla perfezione e brillano da ogni angolazione. Ho ricevuto un sacco di complimenti, tutti pensano siano diamanti.
Wow, just wow! These hoops look like they cost a fortune. The VVS1 clarity is obvious because the stones are so incredibly clean and bright. An amazing value.
Parecen muchísimo más caros de lo que cuestan. La calidad de las piedras (color D, VVS1) es evidente. Un lujo a un precio increíble. ¡Los recomiendo al 100%!
So pretty and glamorous! They look incredible when my hair is up. The moissanites are super high quality, so clear and sparkly. An awesome find and a great price.
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