Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Si buscas unos aros que realmente llamen la atención por su brillo, estos son los indicados. La fila de moissanitas es un acierto total. ¡No puedo estar más contenta!
These are just beautiful. The five stones on each hoop create a continuous line of glitter. They arrived quickly and the GRA certificate is a great bonus for peace of mind.
El tamaño es perfecto, ni muy grandes ni muy pequeños. Son súper versátiles, me los pongo para ir a trabajar y para salir de fiesta. Quedan bien con todo.
Don't walk, run! These are stunning. The size is perfect, the sparkle is out of this world, and the quality feels amazing. I've already told all my friends to get a pair.
Diese Ohrringe werten jedes Outfit sofort auf. Ob zum Business-Look im Büro oder zum Kleid am Abend, sie passen immer. Das Funkeln ist wirklich atemberaubend.
A splendid pair of earrings. They add a significant touch of glamour to even a casual outfit. The stones are incredibly fiery and well-cut. I am very, very pleased indeed.
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