Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
La placcatura in oro 18k è splendida e le pietre sono incastonate in modo impeccabile. Si percepisce subito la qualità del prodotto. Un acquisto che rifarei subito.
From the moment I opened the box, I was in awe. These are stunningly beautiful and the moissanites are just so full of life. Highly recommended for a gift to yourself!
Un classico orecchino a cerchio, ma reso molto più prezioso e scintillante. Sono della dimensione perfetta per essere indossati tutti i giorni, ma anche per una serata elegante.
Literally a river of sparkle on my ears! I get compliments every single time I wear them. They look so much more expensive than they were. Don't hesitate!
Qualità eccellente e design intramontabile. Con 1.0 carato totale, hanno una presenza notevole e fanno una figura stupenda. Sono molto più belli dal vivo.
These hoops pack some serious sparkle! The 1.0 carat total weight is the perfect amount to get noticed. They are stunning and I couldn't be happier with them.
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