Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The included cleaning cloth makes maintenance effortless—still look showroom-new after years of daily wear and tear.
My finance team colleagues now ask where I get ‘those real diamonds’—proves moissanite’s market appeal has never been stronger!
Perfect for workouts: secure friction backs stay put during HIIT classes yet open easily with one hand—true mom-proof engineering!
My dermatologist praised the hypoallergenic post—no irritation even after marathon audiobook recording sessions with makeup residue!
The closure design prevents loss better than screw-backs I’ve owned—young children can’t pull them out mid-playdate accidentally!
Better value than costume jewelry: survived three toddlers tugging at them during playdates without bending or losing shine.
You may also like