Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The GRA certificate for the main stone is such a great assurance of quality. You can tell immediately that the D/VVS1 grade is legit. So clear and bright.
La qualité est stupéfiante. Chaque pierre, grande ou petite, est d'une clarté parfaite. Le certificat GRA pour la pierre principale est un vrai gage de confiance.
The amount of sparkle in this one earring is wild. It's like a party on your ear. If you love to stand out, these are for you.
Le feu de la moissanite de 1 carat est hypnotisant. Et la créole pavée qui l'entoure ne fait que l'amplifier. C'est un spectacle pour les yeux.
My fiancé bought these for me to wear on our wedding day, and they are perfect. So glamorous and special. I'm properly chuffed to bits.
La calidad por el precio es de no creer. Más de 1 quilate, un diseño súper complejo y piedras certificadas... parece una joya hecha a medida.
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