Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The box was adorable, but the real surprise was how radiant they are! I’ve recommended this to three friends already—it’s like synthetic perfection.
The craftsmanship blew me away. They’re sleek enough for meetings but dazzling enough for dinner dates. Save up? Not worth it—these are the best bang for your buck!
These earrings are everything I hoped for—and more! The D-color moissanite is flawless; I’ve worn them hiking, to weddings, and even yoga class without issues.
Got them for Christmas and my girlfriend hasn’t stopped talking about them! The light reflection is stunning and the packaging made it feel like a splurge gift.
At first glance, these could be real diamonds. The color is flawless and they pair perfectly with jeans or a dress—great for versatile wear!
Wore these on a trip instead of my expensive jewels. Zero regrets—they’re lightweight, durable, and shine brighter than some diamonds I’ve seen!
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