Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
La calidad por el precio es de no creer. Más de 1 quilate, un diseño súper complejo y piedras certificadas... parece una joya hecha a medida.
Wore these for my birthday party and felt like a celebrity. Be prepared for compliments, because you will get a ton. They are just that eye-catching.
Ich habe sie für eine Gala gekauft und sie waren der absolute Mittelpunkt meines Outfits. Das Funkeln ist einfach unglaublich. Echte Showstopper!
Okay, these are so extra in the best way possible. You get the sparkly hoop AND the giant 1-carat stone. Go big or go home, right? I'm completely obsessed.
J'ai crié en ouvrant la boîte. Mon mari me les a offertes pour nos 10 ans. C'est la plus belle paire de boucles d'oreilles que j'ai jamais eue.
The 1-carat stone is the star, but the sparkly hoop is the perfect supporting act. Together, they're just a masterpiece. So happy with them.
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