Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Fue un regalo de aniversario y casi lloro. Son los pendientes más deslumbrantes que he visto. La combinación del aro con la piedra principal es un sueño.
If you can't decide between a pavé hoop or a big solitaire, get these. It's both! The 1.18-carat total weight is seriously impressive. A total power earring.
Estes não são uns brincos quaisquer. São 'O' brinco. Para aqueles dias em que queremos sentir-nos poderosas e inesquecíveis. Adoro!
Bloody hell, the design is clever. You get sparkle from every single angle. The pavé hoop is stunning and the big stone is the hero. Love it.
Preparem-se para os elogios, porque eles não vão parar. Usei-os numa festa e toda a gente queria saber onde os comprei. Um sucesso!
The fire in the 6.5mm main stone is incredible. Paired with the surrounding sparkle, it's just a breathtaking effect. I couldn't be more impressed.
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