Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The fire in the 6.5mm main stone is incredible. Paired with the surrounding sparkle, it's just a breathtaking effect. I couldn't be more impressed.
Mein Mann hat sie mir zum Hochzeitstag geschenkt und ich war sprachlos. Sie sind so opulent und wunderschön. Fühle mich wie eine Königin damit.
Wore these to a charity ball and felt like royalty. They are utterly dazzling. The combination of the pavé hoop and the large stone is just brilliant.
Apesar de serem uns brincos vistosos e cheios de brilho, são surpreendentemente confortáveis de usar a noite toda. Não pesam nada.
This was a big purchase for me, but it was so worth it. The quality is evident, from the secure clasp to the certified, flawless stones. Absolutely no regrets.
The brilliance is unreal—I even had to double-check if they were moissanite or diamond myself! Super secure thanks to the threads; great investment piece.
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