Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
This was my first multi-stone moissanite piece and I'm obsessed. The fire and quality for this price is just unmatched.
A qualidade é impecável. As moissanites cor D e claridade VVS1 brilham intensamente. Parecem joias de designer caríssimas. Valem cada cêntimo.
Absolutely chuffed with this purchase! They're the perfect statement hoop—classy, bright, and the D color moissanites are stunningly white.
São brincos de presença, que marcam qualquer visual. Elegantes, sofisticados e incrivelmente brilhantes. Uma compra fantástica.
Such a gorgeous, classic design but elevated. They feel sturdy and the S925 sterling silver is great for my sensitive ears.
Genau die richtigen Statement-Ohrringe, die ich gesucht habe. Sie sind glamourös, aber trotzdem klassisch und stilvoll. Die Verarbeitung ist top.
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