Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
My new favorite earrings, hands down. The sparkle is unreal, and the size is perfect for making an impact without being too heavy. So comfortable!
La mejor compra de joyería que he hecho. Parecen diamantes y la calidad por el precio es inmejorable. ¡Totalmente recomendados!
Right, so these are proper stunning. The way the light plays off the multiple stones is just divine. Seriously impressed with the sparkle.
Je suis ravie ! Elles ont l'air de valoir une fortune. La finition en or blanc 18 carats est impeccable et très lumineuse.
Finally found the perfect glamour hoop. They aren't too heavy, the size is just right, and the collective sparkle is breathtaking.
Qualità altissima, dal metallo alle gemme certificate. Il colore D e la purezza VVS1 li rendono incredibilmente bianchi e luminosi.
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