Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Elles sont encore plus belles en réalité. La taille excellente de chaque pierre maximise le feu et la brillance. Un achat que je ne regrette pas.
These are a proper game-changer. I get all the glamour and sparkle I wanted for events without breaking the bank. So clever.
Un bijou qui transforme une tenue. Le scintillement est constant et capte la lumière de manière magique. Elles sont devenues mes préférées.
So stoked with these! The sparkle is multi-dimensional because of the four stones. They are my new go-to for special occasions.
Un design classico ma con un impatto visivo moderno e potente. La luce che riflettono è magica. Sono più belli che in foto.
The GRA certificate for stones of this quality provides so much peace of mind. The excellent cut is visible in every single fiery flash.
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