Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Un design classico ma con un impatto visivo moderno e potente. La luce che riflettono è magica. Sono più belli che in foto.
The GRA certificate for stones of this quality provides so much peace of mind. The excellent cut is visible in every single fiery flash.
Wer funkelnde, auffällige Ohrringe mag, wird diese lieben. Sie sind elegant, modern und einfach atemberaubend schön. 5 Sterne!
These are legit blinding in the best way possible! The excellent cut on each of the four stones makes a huge difference. Compliments galore!
Confortáveis, seguros e com um brilho de outro mundo. A combinação perfeita de design clássico com um toque moderno e impactante.
Wow, just wow. The row of 4mm stones is so brilliant and eye-catching. They look incredibly expensive and feel so well-made.
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