Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Una joya impresionante. El diseño de múltiples piedras es muy original y llamativo. He recibido cumplidos toda la noche.
Absolutely top-drawer quality. From the certified stones to the 18K white gold plating, every detail screams luxury. Genuinely impressed.
Fanno una figura pazzesca! Le pietre da 4mm sono della dimensione perfetta per creare un look glamour. Sembrano valere una fortuna.
Honestly, the best jewelry purchase I’ve made. The quality for the price is just unbeatable. They look like high-end designer diamond hoops.
Questi orecchini sono semplicemente spettacolari! La fila di quattro pietre crea una scia di luce incredibile. Li amo alla follia!
Incredible value! They look like custom-made diamond earrings. The 18K white gold finish is bright and looks extremely high-end.
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