Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Un vero capolavoro. Sono completamente tempestati di moissaniti e la brillantezza è accecante. Sembrano gioielli da red carpet.
These are the definition of extra, and I mean that as the highest compliment. The sparkle is just relentless and beautiful.
Il design è ricchissimo e studiato alla perfezione. L'alternanza delle dimensioni dà un movimento alla luce che è incredibile. Li amo!
The moment I opened the box, I literally gasped. The pictures do not prepare you for the sheer amount of light these things throw.
La brillance est incomparable. Chaque pierre, qu'elle soit grande ou petite, est d'une qualité exceptionnelle. Le résultat est juste 'wow'.
These are a dream. The design is so clever, creating a textured sparkle that is just so rich and deep. Amazing craftsmanship.
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