Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
They're absolutely ace! The VVS1 clarity ensures the whole earring is a cascade of flawless sparkle. So pleased with this find.
Para quem ama brilhar, não há escolha melhor. A quantidade de pedras e a sua qualidade fazem destes brincos uma peça única.
I am in awe of the design. Packing so much brilliance into one hoop is an art. They look like they belong on a red carpet.
São mais do que brincos, são uma afirmação de estilo. O design é arrojado, moderno e incrivelmente chique.
So stoked with these! The sparkle is so much more interesting than a simple single-row hoop. They are my new ultimate party earrings.
Sono diventati i miei orecchini per le occasioni più importanti. Trasformano qualsiasi look, donando una luce incredibile al viso.
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