Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
These are a dream. The design is so clever, creating a textured sparkle that is just so rich and deep. Amazing craftsmanship.
Die Handwerkskunst ist beeindruckend. So viele Steine perfekt zu fassen, ist eine Kunst. Sie fühlen sich sehr wertig an und sind sicher.
Such a glamorous take on a classic hoop. They are incredibly sparkly but the S925 silver base makes them comfortable for my sensitive ears.
Estes brincos são um espetáculo! A mistura de pedras grandes e pequenas cria um mar de brilho. Nunca vi nada assim.
Stunning! The combination of the 4mm and 2mm stones creates a texture and brilliance that is simply dazzling. A work of art.
Ich bin sprachlos. Die Ohrringe sind komplett mit Steinen besetzt und funkeln aus jedem Blickwinkel. Das ist Luxus pur!
You may also like